The Bassingham Surgery, Lincoln: patient reviews and CQC rating
The Bassingham Surgery is a GP practice in Lincoln with 7,330 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 3.1 full-time-equivalent qualified GPs, or 2,329 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Bassingham Surgery
Its best result against England is the share who described their overall experience of the practice as good: 88%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice using the NHS App: 45%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 8th of the 25 practices in Lincoln with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (91%). 105 patients answered the survey (response rate 35%).
| Survey question | The Bassingham Surgery | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 88% | 74% | 77% |
| Easy to contact by phone | 53% | 54% | 57% |
| Easy to contact via the website | 52% | 58% | 58% |
| Easy to contact via the NHS App | 45% | 53% | 54% |
| Reception team helpful | 88% | 85% | 85% |
| Last contact good | 79% | 71% | 73% |
| Wait for appointment about right | 71% | 72% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
CQC's overall rating for The Bassingham Surgery is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,330 patients were registered at The Bassingham Surgery in September 2026, up 2.4% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 2,329 patients per GP, close to the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 2.6 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 3.1 |
| August 2024 | 3.1 | 3.1 |
| August 2025 | 3.2 | 3.2 |
| August 2026 | 3.1 | 3.1 |
From June 2026 to August 2026 the practice recorded 4,849 appointments a month, or 662 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 48% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Bassingham Surgery | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 662 | 600 | 510 |
| Face to face | 88% | 65% | 63% |
| Same day as booked | 48% | 44% | 45% |
| More than 28 days after booking | 9% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%), peripheral arterial disease (0.2% against 0.6%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 11.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.5 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.7% | 15.2% |
| Depression | 18+ yrs | 10.1% | 14.3% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Learning disability | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.4% | 74.9% |
The Bassingham Surgery, 20 Torgate Lane, Bassingham, Lincoln, LN5 9HF. Phone: 01522 788250. Website: www.bassinghamsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Richmond Medical Centre | 7.3 km | 84% |
| Cliff Villages Medical Practice | 7.9 km | 60% |
| Collingham Medical Centre | 8.4 km | 78% |
| Brant Road & Springcliffe Surgery | 8.8 km | 71% |
| Birchwood Medical Practice | 10.1 km | 92% |
- Branston & Heighington Family Practice (63% overall experience good)
- Brant Road & Springcliffe Surgery (71% overall experience good)
- Church Walk Surgery (84% overall experience good)
- Cliff Villages Medical Practice (60% overall experience good)
- The Heath Surgery (89% overall experience good)
- Washingborough Family Practice (91% overall experience good)
How do patients rate The Bassingham Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of The Bassingham Surgery as good, above the England figure of 77%. 53% found it easy to get through by phone.
How many patients are registered at The Bassingham Surgery?
7,330 patients were registered in September 2026, up 2.4% on a year earlier.
What is The Bassingham Surgery's CQC rating?
Good overall, published in March 2017.
How many GPs does The Bassingham Surgery have?
3.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,329 patients per GP against 2,171 across England.
Are appointments at The Bassingham Surgery face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Bassingham Surgery's phone number?
01522 788250.