Mayfield Medical Centre, Jarrow: patient reviews and CQC rating
Mayfield Medical Centre is a GP practice in Jarrow with 8,978 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in February 2016. It has 3.2 full-time-equivalent qualified GPs, or 2,790 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mayfield Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 70%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 68%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 4 practices in Jarrow with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 23 points higher than in 2025 (60%). 100 patients answered the survey (response rate 28%).
| Survey question | Mayfield Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 83% | 80% | 77% |
| Easy to contact by phone | 59% | 62% | 57% |
| Easy to contact via the website | 59% | 59% | 58% |
| Easy to contact via the NHS App | 70% | 58% | 54% |
| Reception team helpful | 84% | 88% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 68% | 72% | 69% |
| Listened to well | 95% | 89% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 341 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mayfield Medical Centre is Good, published in February 2016. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,978 patients were registered at Mayfield Medical Centre in September 2026, almost the same as a year earlier.
21% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 2,790 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 4.0 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 3.6 |
| August 2024 | 2.6 | 4.7 |
| August 2025 | 4.0 | 7.0 |
| August 2026 | 3.2 | 6.8 |
From June 2026 to August 2026 the practice recorded 3,858 appointments a month, or 430 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 35% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Mayfield Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 430 | 550 | 510 |
| Face to face | 67% | 68% | 63% |
| Same day as booked | 35% | 42% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.1% against 0.6%), COPD (3.3% against 1.9%) and depression (23.7% against 14.3%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 31.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.7% | 14.3% |
| High blood pressure | All ages | 18.5% | 15.2% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| COPD | All ages | 3.3% | 1.9% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.7% | 74.9% |
Mayfield Medical Centre, Park Road, Jarrow, NE32 5SE. Phone: 0191 489 7183. Website: www.mayfieldmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Albert Road Surgery | 0.3 km | 88% |
| The GP Suite | 0.4 km | 79% |
| Dr Zaidi & Partners, East Wing Surgery | 0.4 km | 79% |
| Victoria Medical Centre | 1.7 km | 87% |
| Ellison View Surgery | 1.7 km | 62% |
- Albert Road Surgery (88% overall experience good)
- Dr Zaidi & Partners, East Wing Surgery (79% overall experience good)
- Ellison View Surgery (62% overall experience good)
- Ravensworth Surgery (86% overall experience good)
- The GP Suite (79% overall experience good)
- The Glen Medical Group (75% overall experience good)
- Victoria Medical Centre (87% overall experience good)
How do patients rate Mayfield Medical Centre?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Mayfield Medical Centre as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Mayfield Medical Centre?
8,978 patients were registered in September 2026, down 0.2% on a year earlier.
What is Mayfield Medical Centre's CQC rating?
Good overall, published in February 2016.
How many GPs does Mayfield Medical Centre have?
3.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,790 patients per GP against 2,171 across England.
Are appointments at Mayfield Medical Centre face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mayfield Medical Centre's phone number?
0191 489 7183.