Kingston Health (Hull), Hull: patient reviews and CQC rating
Kingston Health (Hull) is a GP practice in Hull with 10,595 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 2.9 full-time-equivalent qualified GPs, or 3,679 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kingston Health (Hull)
Its best result against England is the share who found it easy to contact the practice using the NHS App: 80%, above the England figure of 54%. Its weakest is the share who described their last contact with the practice as good: 68%, against 73% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 10th of the 26 practices in Hull with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (74%). 114 patients answered the survey (response rate 20%).
| Survey question | Kingston Health (Hull) | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 78% | 79% | 77% |
| Easy to contact by phone | 59% | 59% | 57% |
| Easy to contact via the website | 67% | 62% | 58% |
| Easy to contact via the NHS App | 80% | 59% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 68% | 76% | 73% |
| Wait for appointment about right | 67% | 71% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
CQC's overall rating for Kingston Health (Hull) is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,595 patients were registered at Kingston Health (Hull) in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 3,679 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 2.6 nurses and 3.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 4.0 |
| August 2024 | 3.0 | 6.2 |
| August 2025 | 3.0 | 5.2 |
| August 2026 | 2.9 | 5.0 |
From June 2026 to August 2026 the practice recorded 3,407 appointments a month, or 322 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 26% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Kingston Health (Hull) | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 322 | 559 | 510 |
| Face to face | 71% | 64% | 63% |
| Same day as booked | 26% | 43% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.3% against 1.9%), peripheral arterial disease (0.8% against 0.6%) and diabetes (10.3% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and heart failure (0.7% against 1.1%). The practice's patients live in areas with an average deprivation score of 33.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.1 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.9% | 15.2% |
| Depression | 18+ yrs | 16.6% | 14.3% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| COPD | All ages | 3.3% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.0% | 74.9% |
22% of the practice's patients live in the HU4 postcode district, followed by HU3 (21%), HU9 (20%) and HU8 (15%). 91% live in Kingston upon Hull, City of, the council area the practice is in.
Kingston Health (Hull), Kingston Health, Wheeler Street, Anlaby Road, Hull, HU3 5QE. Phone: 01482 354933. Website: www.kingstonhealthhull.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hastings Medical Centre | 1.0 km | 86% |
| The Oaks Medical Centre | 1.3 km | 75% |
| Elliott Chappell Health Centre | 1.7 km | 69% |
| The Avenues Medical Centre | 1.7 km | 59% |
| Wolseley Medical Centre | 2.0 km | 73% |
- Dr RK Awan and Partners (74% overall experience good)
- Dr Rajeev Raut (86% overall experience good)
- Goodheart Surgery (68% overall experience good)
- Laurbel Surgery (79% overall experience good)
How do patients rate Kingston Health (Hull)?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Kingston Health (Hull) as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Kingston Health (Hull)?
10,595 patients were registered in September 2026, up 0.0% on a year earlier.
What is Kingston Health (Hull)'s CQC rating?
Good overall, published in August 2018.
How many GPs does Kingston Health (Hull) have?
2.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,679 patients per GP against 2,171 across England.
Are appointments at Kingston Health (Hull) face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kingston Health (Hull)'s phone number?
01482 354933.