Anlaby Surgery, Hull: patient reviews and CQC rating
Anlaby Surgery is a GP practice in Hull with 4,249 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2023. It has 1.2 full-time-equivalent qualified GPs, or 3,464 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Anlaby Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 89%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 1st of the 26 practices in Hull with 50 or more responses. 89% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (91%). 107 patients answered the survey (response rate 39%).
| Survey question | Anlaby Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 89% | 59% | 57% |
| Easy to contact via the website | 70% | 62% | 58% |
| Easy to contact via the NHS App | 77% | 59% | 54% |
| Reception team helpful | 99% | 86% | 85% |
| Last contact good | 92% | 76% | 73% |
| Wait for appointment about right | 92% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
CQC's overall rating for Anlaby Surgery is Good, published in July 2023. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,249 patients were registered at Anlaby Surgery in September 2026, almost the same as a year earlier.
33% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 3,464 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 2.0 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.7 | 0.7 |
| August 2024 | 0.7 | 0.7 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.2 | 1.2 |
From June 2026 to August 2026 the practice recorded 1,769 appointments a month, or 416 per 1,000 registered patients (England: 510). 98% were face to face (England: 63%). 19% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Anlaby Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 416 | 559 | 510 |
| Face to face | 98% | 64% | 63% |
| Same day as booked | 19% | 43% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.5% against 0.8%), coronary heart disease (5.1% against 3.0%) and stroke or TIA (3.2% against 1.9%). It has a lower share for depression (8.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 9.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 81.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.9% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Depression | 18+ yrs | 8.2% | 14.3% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Cancer | All ages | 6.0% | 3.8% |
| Coronary heart disease | All ages | 5.1% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 3.2% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 1.5% | 0.8% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 88.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.7% | 74.9% |
Anlaby Surgery, Haltemprice Leisure Centre, Springfield Way, Anlaby, Hull, HU10 6QJ. Phone: 01482 658918. Website: www.anlabysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Willerby and Swanland Surgery | 0.9 km | 81% |
| Park View Surgery | 2.1 km | 75% |
| Hastings Medical Centre | 2.7 km | 86% |
| The Oaks Medical Centre | 3.2 km | 75% |
| Kingston Health (Hull) | 3.3 km | 78% |
- Dr Robert Mitchell (98% overall experience good)
- Market Weighton (56% overall experience good)
- Park View Surgery (75% overall experience good)
- Willerby and Swanland Surgery (81% overall experience good)
How do patients rate Anlaby Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Anlaby Surgery as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at Anlaby Surgery?
4,249 patients were registered in September 2026, up 0.2% on a year earlier.
What is Anlaby Surgery's CQC rating?
Good overall, published in July 2023.
How many GPs does Anlaby Surgery have?
1.2 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,464 patients per GP against 2,171 across England.
Are appointments at Anlaby Surgery face to face?
98% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Anlaby Surgery's phone number?
01482 658918.