Dr Robert Mitchell, North Ferriby: patient reviews and CQC rating
Dr Robert Mitchell is a GP practice in North Ferriby with 2,781 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in June 2022. It has 2.7 full-time-equivalent qualified GPs, or 1,033 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Robert Mitchell
Its best result against England is the share who found it easy to contact the practice using the NHS App: 97%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 100%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
99% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (99%). 126 patients answered the survey (response rate 50%).
| Survey question | Dr Robert Mitchell | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 98% | 79% | 77% |
| Easy to contact by phone | 99% | 59% | 57% |
| Easy to contact via the website | 87% | 62% | 58% |
| Easy to contact via the NHS App | 97% | 59% | 54% |
| Reception team helpful | 100% | 86% | 85% |
| Last contact good | 100% | 76% | 73% |
| Wait for appointment about right | 100% | 71% | 69% |
| Listened to well | 100% | 88% | 87% |
| Treated with care and concern | 98% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 94% | 93% |
| Needs met | 100% | 91% | 90% |
CQC's overall rating for Dr Robert Mitchell is Outstanding, published in June 2022. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good. Its previous overall rating was Good (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
2,781 patients were registered at Dr Robert Mitchell in September 2026, up 5.9% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 1,033 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 2.7 | 2.7 |
| August 2026 | 2.7 | 2.7 |
From June 2026 to August 2026 the practice recorded 950 appointments a month, or 342 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 34% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
78% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dr Robert Mitchell | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 342 | 559 | 510 |
| Face to face | 82% | 64% | 63% |
| Same day as booked | 34% | 43% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.4% against 2.2%) and cancer (5.8% against 3.8%). It has a lower share for COPD (1.1% against 1.9%) and depression (11.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 4.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 11.2% | 14.3% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Cancer | All ages | 5.8% | 3.8% |
| Atrial fibrillation | All ages | 4.4% | 2.2% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| COPD | All ages | 1.1% | 1.9% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Palliative care | All ages | 0.4% | 0.6% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 84.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 85.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 88.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 90.9% | 74.9% |
Dr Robert Mitchell, The Surgery, 15 School Lane, North Ferriby, HU14 3DB. Phone: 01482 634004.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Ridings Medical Group | 4.3 km | 90% |
| Park View Surgery | 4.6 km | 75% |
| Willerby and Swanland Surgery | 5.1 km | 81% |
| Anlaby Surgery | 5.5 km | 90% |
| West Town Surgery | 5.5 km | 85% |
- Anlaby Surgery (90% overall experience good)
- Market Weighton (56% overall experience good)
- Park View Surgery (75% overall experience good)
- Willerby and Swanland Surgery (81% overall experience good)
How do patients rate Dr Robert Mitchell?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of Dr Robert Mitchell as good, above the England figure of 77%. 99% found it easy to get through by phone.
How many patients are registered at Dr Robert Mitchell?
2,781 patients were registered in September 2026, up 5.9% on a year earlier.
What is Dr Robert Mitchell's CQC rating?
Outstanding overall, published in June 2022.
How many GPs does Dr Robert Mitchell have?
2.7 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,033 patients per GP against 2,171 across England.
Are appointments at Dr Robert Mitchell face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Robert Mitchell's phone number?
01482 634004.