Park View Surgery, Hessle: patient reviews and CQC rating
Park View Surgery is a GP practice in Hessle with 2,332 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2022. It has 1.2 full-time-equivalent qualified GPs, or 1,881 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park View Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 72%, above the England figure of 58%. Its weakest is the share who found the reception and administrative team helpful: 77%, below the England figure of 85%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
61% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (74%). 109 patients answered the survey (response rate 33%).
| Survey question | Park View Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 61% | 59% | 57% |
| Easy to contact via the website | 72% | 62% | 58% |
| Easy to contact via the NHS App | 55% | 59% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 68% | 76% | 73% |
| Wait for appointment about right | 67% | 71% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 114 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Park View Surgery is Good, published in October 2022. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (July 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,332 patients were registered at Park View Surgery in September 2026, down 9.3% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 1,881 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 0.6 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 1.2 |
| August 2024 | 1.2 | 1.2 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.2 | 1.2 |
From June 2026 to August 2026 the practice recorded 2,317 appointments a month, or 994 per 1,000 registered patients (England: 510). 27% were face to face (England: 63%). 36% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Park View Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 994 | 559 | 510 |
| Face to face | 27% | 64% | 63% |
| Same day as booked | 36% | 43% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.7% against 1.2%), a learning disability (1.4% against 0.6%) and chronic kidney disease (6.3% against 4.6%). It has a lower share for depression (10.6% against 14.3%). The practice's patients live in areas with an average deprivation score of 13.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.3% | 15.2% |
| Depression | 18+ yrs | 10.6% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Osteoporosis | 50+ yrs | 4.7% | 1.2% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Learning disability | All ages | 1.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 87.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.3% | 74.9% |
Park View Surgery, 87 Beverley Road, Hessle, HU13 9AJ. Phone: 01482 648552.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Willerby and Swanland Surgery | 1.2 km | 81% |
| Anlaby Surgery | 2.1 km | 90% |
| The Oaks Medical Centre | 2.7 km | 75% |
| Hastings Medical Centre | 3.6 km | 86% |
| Kingston Health (Hull) | 3.6 km | 78% |
- Anlaby Surgery (90% overall experience good)
- Dr Robert Mitchell (98% overall experience good)
- Market Weighton (56% overall experience good)
- Willerby and Swanland Surgery (81% overall experience good)
How do patients rate Park View Surgery?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Park View Surgery as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Park View Surgery?
2,332 patients were registered in September 2026, down 9.3% on a year earlier.
What is Park View Surgery's CQC rating?
Good overall, published in October 2022.
How many GPs does Park View Surgery have?
1.2 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 1,881 patients per GP against 2,171 across England.
Are appointments at Park View Surgery face to face?
27% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park View Surgery's phone number?
01482 648552.