The Ridings Medical Group, Brough: patient reviews and CQC rating
The Ridings Medical Group is a GP practice in Brough with 49,018 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 22.4 full-time-equivalent qualified GPs, or 2,190 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Ridings Medical Group
Its best result against England is the share who found it easy to contact the practice through its website: 84%, above the England figure of 58%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
74% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (81%). 179 patients answered the survey (response rate 34%).
| Survey question | The Ridings Medical Group | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 74% | 59% | 57% |
| Easy to contact via the website | 84% | 62% | 58% |
| Easy to contact via the NHS App | 75% | 59% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 91% | 76% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 1,963 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Ridings Medical Group is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
49,018 patients were registered at The Ridings Medical Group in September 2026, up 1.4% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 22.4 full-time-equivalent qualified GPs, there are 2,190 patients per GP, close to the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 7.7 nurses and 18.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 21.3 | 28.4 |
| August 2024 | 24.6 | 32.0 |
| August 2025 | 24.2 | 30.9 |
| August 2026 | 22.4 | 28.9 |
From June 2026 to August 2026 the practice recorded 21,785 appointments a month, or 444 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 32% took place on the day they were booked and 18% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Ridings Medical Group | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 444 | 559 | 510 |
| Face to face | 79% | 64% | 63% |
| Same day as booked | 32% | 43% | 45% |
| More than 28 days after booking | 18% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.1% against 0.8%), chronic kidney disease (6.5% against 4.6%) and cancer (5.1% against 3.8%). It has a lower share for serious mental illness (0.6% against 1.0%), a learning disability (0.4% against 0.6%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 9.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.5% | 15.2% |
| Depression | 18+ yrs | 12.6% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.8% | 74.9% |
43% of the practice's patients live in the HU15 postcode district, followed by HU13 (25%), YO43 (13%) and HU14 (7%). 97% live in East Riding of Yorkshire, the council area the practice is in.
The Ridings Medical Group, 67 Ferry Road, South Cave, Brough, HU15 2JG. Phone: 01430 424764. Website: www.theridingsmedicalgroup.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Robert Mitchell | 4.3 km | 98% |
| Park View Surgery | 8.7 km | 75% |
| Winterton Medical Practice | 8.9 km | 73% |
| Willerby and Swanland Surgery | 8.9 km | 81% |
| Anlaby Surgery | 9.0 km | 90% |
How do patients rate The Ridings Medical Group?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of The Ridings Medical Group as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at The Ridings Medical Group?
49,018 patients were registered in September 2026, up 1.4% on a year earlier.
What is The Ridings Medical Group's CQC rating?
Good overall, published in February 2017.
How many GPs does The Ridings Medical Group have?
22.4 full-time-equivalent qualified GPs (29 qualified GPs by headcount), which is 2,190 patients per GP against 2,171 across England.
Are appointments at The Ridings Medical Group face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Ridings Medical Group's phone number?
01430 424764.