Dr Khalid Mirza, Hemel Hempstead: patient reviews and CQC rating
Dr Khalid Mirza is a GP practice in Hemel Hempstead with 3,674 registered patients (September 2026). In the 2026 GP Patient Survey, 58% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 1.1 full-time-equivalent qualified GPs, or 3,444 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Khalid Mirza
Its result closest to England is the share who said their needs were met at their last appointment: 87%, against 90% across England. Its weakest is the share who described their last contact with the practice as good: 49%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 7th of the 8 practices in Hemel Hempstead with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (65%). 84 patients answered the survey (response rate 20%).
| Survey question | Dr Khalid Mirza | Central East | England |
|---|---|---|---|
| Overall experience good | 58% | 75% | 77% |
| Easy to contact by phone | 49% | 52% | 57% |
| Easy to contact via the website | 37% | 60% | 58% |
| Easy to contact via the NHS App | 42% | 52% | 54% |
| Reception team helpful | 67% | 83% | 85% |
| Last contact good | 49% | 71% | 73% |
| Wait for appointment about right | 55% | 69% | 69% |
| Listened to well | 79% | 86% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
CQC's overall rating for Dr Khalid Mirza is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,674 patients were registered at Dr Khalid Mirza in September 2026, up 4.5% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 3,444 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 1,379 appointments a month, or 375 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 43% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Dr Khalid Mirza | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 375 | 521 | 510 |
| Face to face | 70% | 62% | 63% |
| Same day as booked | 43% | 48% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 9% | 4% | 4% |
Compared with England, the practice has a lower share of patients for heart failure (0.2% against 1.1%), atrial fibrillation (0.7% against 2.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.6 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.8% | 14.3% |
| High blood pressure | All ages | 12.1% | 15.2% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Cancer | All ages | 1.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.6% | 4.6% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| COPD | All ages | 1.0% | 1.9% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Heart failure | All ages | 0.2% | 1.1% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.9% | 74.9% |
Dr Khalid Mirza, Valley Green, Hemel Hempstead, HP2 7RJ. Phone: 01442 261805. Website: www.woodhallfarmmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Grovehill Medical Centre | 1.7 km | 86% |
| Everest House Surgery | 2.9 km | 71% |
| Dr R Mapara and Partners | 3.7 km | 87% |
| Bennetts End Surgery | 4.5 km | 72% |
| Parkwood Surgery | 4.9 km | 42% |
- Grovehill Medical Centre (86% overall experience good)
- Hatfield Road Surgery (57% overall experience good)
- South Oxhey Surgery (82% overall experience good)
- The Consulting Rooms (73% overall experience good)
- Verulam Medical Group (88% overall experience good)
How do patients rate Dr Khalid Mirza?
In the 2026 GP Patient Survey, 58% of patients described their overall experience of Dr Khalid Mirza as good, below the England figure of 77%. 49% found it easy to get through by phone.
How many patients are registered at Dr Khalid Mirza?
3,674 patients were registered in September 2026, up 4.5% on a year earlier.
What is Dr Khalid Mirza's CQC rating?
Good overall, published in April 2017.
How many GPs does Dr Khalid Mirza have?
1.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,444 patients per GP against 2,171 across England.
Are appointments at Dr Khalid Mirza face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Khalid Mirza's phone number?
01442 261805.