Wakering Medical Centre, Great Wakering: patient reviews and CQC rating
Wakering Medical Centre is a GP practice in Great Wakering with 10,061 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2023. It has 2.7 full-time-equivalent qualified GPs, or 3,663 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wakering Medical Centre
Its best result against England is the share who said their needs were met at their last appointment: 96%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 35%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
35% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (63%). 105 patients answered the survey (response rate 32%).
| Survey question | Wakering Medical Centre | Essex | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 35% | 50% | 57% |
| Easy to contact via the website | 36% | 56% | 58% |
| Easy to contact via the NHS App | 38% | 51% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 71% | 70% | 73% |
| Wait for appointment about right | 60% | 70% | 69% |
| Listened to well | 86% | 84% | 87% |
| Treated with care and concern | 83% | 83% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 288 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wakering Medical Centre is Good, published in July 2023. All 5 key questions are rated Good. Its previous overall rating was Inadequate (October 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,061 patients were registered at Wakering Medical Centre in September 2026, down 1.1% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 3,663 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 0.4 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 5.0 |
| August 2024 | 5.1 | 5.1 |
| August 2025 | 5.1 | 5.1 |
| August 2026 | 2.7 | 2.7 |
From June 2026 to August 2026 the practice recorded 3,710 appointments a month, or 369 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 30% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
70% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Wakering Medical Centre | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 369 | 480 | 510 |
| Face to face | 78% | 69% | 63% |
| Same day as booked | 30% | 45% | 45% |
| More than 28 days after booking | 11% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.5% against 4.6%). It has a lower share for osteoporosis (0.3% against 1.2%), peripheral arterial disease (0.3% against 0.6%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 16.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 9.2% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.5% | 4.6% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.2% | 74.9% |
Wakering Medical Centre, 274 High Street, Great Wakering, SS3 0HX. Phone: 01702 216545. Website: www.wakeringmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Kumar | 2.7 km | 88% |
| Shoebury Health Centre | 2.7 km | 83% |
| Southend Coastal Surgeries Thorpe Bay | 3.3 km | 56% |
| Dr Irlam and Partners | 3.9 km | 59% |
| North Avenue Surgery | 4.1 km | 85% |
- Ashingdon Medical Centre (89% overall experience good)
- Dr Kothari, Dr Nanda,Dr Brezina,Dr Hart and Dr Metcalfe (81% overall experience good)
- The Practice Leecon Way & Hawkwell (85% overall experience good)
How do patients rate Wakering Medical Centre?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Wakering Medical Centre as good, against 77% across England. 35% found it easy to get through by phone.
How many patients are registered at Wakering Medical Centre?
10,061 patients were registered in September 2026, down 1.1% on a year earlier.
What is Wakering Medical Centre's CQC rating?
Good overall, published in July 2023.
How many GPs does Wakering Medical Centre have?
2.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,663 patients per GP against 2,171 across England.
Are appointments at Wakering Medical Centre face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wakering Medical Centre's phone number?
01702 216545.