The Practice Leecon Way & Hawkwell, Rochford: patient reviews and CQC rating
The Practice Leecon Way & Hawkwell is a GP practice in Rochford with 5,931 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 1.0 full-time-equivalent qualified GPs, or 5,777 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Practice Leecon Way & Hawkwell
Its best result against England is the share who said the wait for their last appointment was about right: 82%, above the England figure of 69%. Its weakest is the share who said the healthcare professional was good at listening to them: 84%, against 87% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 2nd of the 3 practices in Rochford with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (83%). 100 patients answered the survey (response rate 20%).
| Survey question | The Practice Leecon Way & Hawkwell | Essex | England |
|---|---|---|---|
| Overall experience good | 85% | 74% | 77% |
| Easy to contact by phone | 68% | 50% | 57% |
| Easy to contact via the website | 65% | 56% | 58% |
| Easy to contact via the NHS App | 62% | 51% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 82% | 70% | 73% |
| Wait for appointment about right | 82% | 70% | 69% |
| Listened to well | 84% | 84% | 87% |
| Treated with care and concern | 92% | 83% | 86% |
| Confidence and trust in the clinician | 98% | 91% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 158 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Practice Leecon Way & Hawkwell is Good, published in February 2017. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,931 patients were registered at The Practice Leecon Way & Hawkwell in September 2026, up 4.4% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 5,777 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 2,677 appointments a month, or 451 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 53% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Practice Leecon Way & Hawkwell | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 451 | 480 | 510 |
| Face to face | 88% | 69% | 63% |
| Same day as booked | 53% | 45% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), a learning disability (0.2% against 0.6%) and stroke or TIA (1.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 13.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.1 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.4% | 15.2% |
| Depression | 18+ yrs | 11.1% | 14.3% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.8% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.4% | 74.9% |
The Practice Leecon Way & Hawkwell, 1 Leecon Way, Rochford, SS4 1TU. Phone: 01702 547828. Website: www.thepracticeplc.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Kothari, Dr Nanda,Dr Brezina,Dr Hart and Dr Metcalfe | 0.9 km | 81% |
| Ashingdon Medical Centre | 1.5 km | 89% |
| Dr H W Ng & Partner | 2.7 km | 91% |
| Greensward Surgery | 2.9 km | 86% |
| Dr Mahmud & Partners | 3.2 km | 71% |
- Ashingdon Medical Centre (89% overall experience good)
- Dr Kothari, Dr Nanda,Dr Brezina,Dr Hart and Dr Metcalfe (81% overall experience good)
- Wakering Medical Centre (77% overall experience good)
How do patients rate The Practice Leecon Way & Hawkwell?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of The Practice Leecon Way & Hawkwell as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at The Practice Leecon Way & Hawkwell?
5,931 patients were registered in September 2026, up 4.4% on a year earlier.
What is The Practice Leecon Way & Hawkwell's CQC rating?
Good overall, published in February 2017.
How many GPs does The Practice Leecon Way & Hawkwell have?
1.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 5,777 patients per GP against 2,171 across England.
Are appointments at The Practice Leecon Way & Hawkwell face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Practice Leecon Way & Hawkwell's phone number?
01702 547828.