Ashingdon Medical Centre, Rochford: patient reviews and CQC rating
Ashingdon Medical Centre is a GP practice in Rochford with 6,296 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 1.7 full-time-equivalent qualified GPs, or 3,632 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ashingdon Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 89%, above the England figure of 58%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 89%, against 87% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 3 practices in Rochford with 50 or more responses. 85% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (84%). 111 patients answered the survey (response rate 30%).
| Survey question | Ashingdon Medical Centre | Essex | England |
|---|---|---|---|
| Overall experience good | 89% | 74% | 77% |
| Easy to contact by phone | 85% | 50% | 57% |
| Easy to contact via the website | 89% | 56% | 58% |
| Easy to contact via the NHS App | 86% | 51% | 54% |
| Reception team helpful | 97% | 83% | 85% |
| Last contact good | 89% | 70% | 73% |
| Wait for appointment about right | 90% | 70% | 69% |
| Listened to well | 89% | 84% | 87% |
| Treated with care and concern | 88% | 83% | 86% |
| Confidence and trust in the clinician | 97% | 91% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 165 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ashingdon Medical Centre is Good, published in November 2016. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,296 patients were registered at Ashingdon Medical Centre in September 2026, up 6.7% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 3,632 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 1.4 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 3,900 appointments a month, or 619 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 52% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
16% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Ashingdon Medical Centre | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 619 | 480 | 510 |
| Face to face | 73% | 69% | 63% |
| Same day as booked | 52% | 45% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.6% against 1.9%). It has a lower share for chronic kidney disease (3.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 13.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 16.0% | 14.3% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| COPD | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 84.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.0% | 74.9% |
Ashingdon Medical Centre, 57 Lascelles Gardens, Rochford, SS4 3BW. Phone: 01702 414970.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Practice Leecon Way & Hawkwell | 1.5 km | 85% |
| Greensward Surgery | 1.7 km | 86% |
| Dr Mahmud & Partners | 2.3 km | 71% |
| Dr Kothari, Dr Nanda,Dr Brezina,Dr Hart and Dr Metcalfe | 2.4 km | 81% |
| Dr H W Ng & Partner | 3.6 km | 91% |
- Dr Kothari, Dr Nanda,Dr Brezina,Dr Hart and Dr Metcalfe (81% overall experience good)
- The Practice Leecon Way & Hawkwell (85% overall experience good)
- Wakering Medical Centre (77% overall experience good)
How do patients rate Ashingdon Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Ashingdon Medical Centre as good, above the England figure of 77%. 85% found it easy to get through by phone.
How many patients are registered at Ashingdon Medical Centre?
6,296 patients were registered in September 2026, up 6.7% on a year earlier.
What is Ashingdon Medical Centre's CQC rating?
Good overall, published in November 2016.
How many GPs does Ashingdon Medical Centre have?
1.7 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,632 patients per GP against 2,171 across England.
Are appointments at Ashingdon Medical Centre face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ashingdon Medical Centre's phone number?
01702 414970.