Priors Field Surgery, Ely: patient reviews and CQC rating
Priors Field Surgery is a GP practice in Ely with 5,057 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Central East: 75%). It has 3.0 full-time-equivalent qualified GPs, or 1,709 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Priors Field Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 70%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 68%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 6 practices in Ely with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (73%). 119 patients answered the survey (response rate 39%).
| Survey question | Priors Field Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 84% | 75% | 77% |
| Easy to contact by phone | 59% | 52% | 57% |
| Easy to contact via the website | 70% | 60% | 58% |
| Easy to contact via the NHS App | 53% | 52% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 81% | 71% | 73% |
| Wait for appointment about right | 68% | 69% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 90% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 84% of 196 responses rated the practice good or very good (England: 92%).
5,057 patients were registered at Priors Field Surgery in September 2026, down 1.3% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 1,709 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 1.5 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.9 | 0.9 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 3.0 | 3.0 |
From June 2026 to August 2026 the practice recorded 2,722 appointments a month, or 538 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 32% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Priors Field Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 538 | 521 | 510 |
| Face to face | 76% | 62% | 63% |
| Same day as booked | 32% | 48% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for coronary heart disease (4.2% against 3.0%), asthma (9.1% against 6.6%) and atrial fibrillation (3.0% against 2.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 13.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 82.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.5% | 15.2% |
| Depression | 18+ yrs | 13.8% | 14.3% |
| Asthma | 6+ yrs | 9.1% | 6.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
99% of the practice's patients live in the CB6 postcode district. 99% live in East Cambridgeshire, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| CB6 | 5,058 | 99% |
Priors Field Surgery, 24-26 High Street, Sutton, Ely, CB6 2RB. Phone: 01353 778208.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Haddenham Surgery | 3.8 km | 86% |
| George Clare Surgery | 9.1 km | 64% |
| St Mary's Surgery | 9.1 km | 88% |
| Willingham Medical Practice | 9.5 km | 80% |
| Cathedral Medical Centre | 10.6 km | 83% |
- Cathedral Medical Centre (83% overall experience good)
- St George's Medical Centre (84% overall experience good)
- St Mary's Surgery (88% overall experience good)
How do patients rate Priors Field Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Priors Field Surgery as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Priors Field Surgery?
5,057 patients were registered in September 2026, down 1.3% on a year earlier.
How many GPs does Priors Field Surgery have?
3.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,709 patients per GP against 2,171 across England.
Are appointments at Priors Field Surgery face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Priors Field Surgery's phone number?
01353 778208.