St George's Medical Centre, Ely: patient reviews and CQC rating
St George's Medical Centre is a GP practice in Ely with 12,904 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 7.3 full-time-equivalent qualified GPs, or 1,769 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St George's Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 71%, above the England figure of 58%. Its weakest is the share who found it easy to contact the practice using the NHS App: 54%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 6 practices in Ely with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (80%). 106 patients answered the survey (response rate 32%).
| Survey question | St George's Medical Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 84% | 75% | 77% |
| Easy to contact by phone | 66% | 52% | 57% |
| Easy to contact via the website | 71% | 60% | 58% |
| Easy to contact via the NHS App | 54% | 52% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 81% | 71% | 73% |
| Wait for appointment about right | 79% | 69% | 69% |
| Listened to well | 94% | 86% | 87% |
| Treated with care and concern | 89% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 87% of 100 responses rated the practice good or very good (England: 92%).
CQC's overall rating for St George's Medical Centre is Good, published in June 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
12,904 patients were registered at St George's Medical Centre in September 2026, down 0.8% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 7.3 full-time-equivalent qualified GPs, there are 1,769 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 5.7 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 10.5 |
| August 2024 | 6.7 | 11.4 |
| August 2025 | 6.0 | 11.6 |
| August 2026 | 7.3 | 10.0 |
From June 2026 to August 2026 the practice recorded 12,162 appointments a month, or 943 per 1,000 registered patients (England: 510). 30% were face to face (England: 63%). 47% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | St George's Medical Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 943 | 521 | 510 |
| Face to face | 30% | 62% | 63% |
| Same day as booked | 47% | 48% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.7% against 1.2%), a learning disability (0.9% against 0.6%) and asthma (8.6% against 6.6%). The practice's patients live in areas with an average deprivation score of 17.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.7 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.2% | 14.3% |
| High blood pressure | All ages | 16.2% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Cancer | All ages | 3.4% | 3.8% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.2% | 74.9% |
St George's Medical Centre, Parsons Lane, Littleport, Ely, CB6 1JU. Phone: 01353 864100. Website: www.stgeorges-littleport.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cathedral Medical Centre | 5.2 km | 83% |
| St Mary's Surgery | 7.2 km | 88% |
| Doddington Medical Centre | 8.5 km | 77% |
| Staploe Medical Centre | 14.0 km | 89% |
| Priors Field Surgery | 14.1 km | 84% |
- Cathedral Medical Centre (83% overall experience good)
- Priors Field Surgery (84% overall experience good)
- St Mary's Surgery (88% overall experience good)
How do patients rate St George's Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of St George's Medical Centre as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at St George's Medical Centre?
12,904 patients were registered in September 2026, down 0.8% on a year earlier.
What is St George's Medical Centre's CQC rating?
Good overall, published in June 2016.
How many GPs does St George's Medical Centre have?
7.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,769 patients per GP against 2,171 across England.
Are appointments at St George's Medical Centre face to face?
30% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St George's Medical Centre's phone number?
01353 864100.