George Clare Surgery, Chatteris: patient reviews and CQC rating
George Clare Surgery is a GP practice in Chatteris with 11,984 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in May 2022. It has 8.0 full-time-equivalent qualified GPs, or 1,490 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about George Clare Surgery
Its result closest to England is the share who said the healthcare professional was good at listening to them: 82%, against 87% across England. Its weakest is the share who found it easy to contact the practice through its website: 41%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
45% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (59%). 115 patients answered the survey (response rate 34%).
| Survey question | George Clare Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 64% | 75% | 77% |
| Easy to contact by phone | 45% | 52% | 57% |
| Easy to contact via the website | 41% | 60% | 58% |
| Easy to contact via the NHS App | 42% | 52% | 54% |
| Reception team helpful | 71% | 83% | 85% |
| Last contact good | 58% | 71% | 73% |
| Wait for appointment about right | 61% | 69% | 69% |
| Listened to well | 82% | 86% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 67% of 271 responses rated the practice good or very good (England: 92%).
CQC's overall rating for George Clare Surgery is Good, published in May 2022. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,984 patients were registered at George Clare Surgery in September 2026, down 0.6% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 8.0 full-time-equivalent qualified GPs, there are 1,490 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 5.7 nurses and 4.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 9.8 |
| August 2024 | 6.7 | 11.0 |
| August 2025 | 7.4 | 10.4 |
| August 2026 | 8.0 | 8.8 |
From June 2026 to August 2026 the practice recorded 8,728 appointments a month, or 728 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 52% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | George Clare Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 728 | 521 | 510 |
| Face to face | 53% | 62% | 63% |
| Same day as booked | 52% | 48% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.0% against 1.9%), peripheral arterial disease (0.9% against 0.6%) and coronary heart disease (4.4% against 3.0%). It has a lower share for serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 19.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.7 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.8% | 15.2% |
| Depression | 18+ yrs | 17.7% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| COPD | All ages | 3.0% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Palliative care | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.0% | 74.9% |
George Clare Surgery, Swan Drive, New Road, Chatteris, PE16 6EX. Phone: 01354 695888. Website: www.georgeclaresurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Priors Field Surgery | 9.1 km | 84% |
| Doddington Medical Centre | 9.1 km | 77% |
| Dr N Ulla and Partners | 10.5 km | 84% |
| Dr W N Harrison and partners | 10.5 km | 73% |
| Riverside Practice | 10.7 km | 76% |
- Doddington Medical Centre (77% overall experience good)
How do patients rate George Clare Surgery?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of George Clare Surgery as good, below the England figure of 77%. 45% found it easy to get through by phone.
How many patients are registered at George Clare Surgery?
11,984 patients were registered in September 2026, down 0.6% on a year earlier.
What is George Clare Surgery's CQC rating?
Good overall, published in May 2022.
How many GPs does George Clare Surgery have?
8.0 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,490 patients per GP against 2,171 across England.
Are appointments at George Clare Surgery face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is George Clare Surgery's phone number?
01354 695888.