Overdale Medical Practice, Derby: patient reviews and CQC rating
Overdale Medical Practice is a GP practice in Derby with 11,965 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 5.4 full-time-equivalent qualified GPs, or 2,216 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Overdale Medical Practice
Its best result against England is the share who described their overall experience of the practice as good: 84%, against 77% across England. Its weakest is the share who found it easy to get through to the practice by phone: 49%, against 57% across England. With 105 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 5th of the 27 practices in Derby with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (96%). 105 patients answered the survey (response rate 33%).
| Survey question | Overdale Medical Practice | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 84% | 76% | 77% |
| Easy to contact by phone | 49% | 51% | 57% |
| Easy to contact via the website | 61% | 53% | 58% |
| Easy to contact via the NHS App | 55% | 46% | 54% |
| Reception team helpful | 89% | 84% | 85% |
| Last contact good | 69% | 68% | 73% |
| Wait for appointment about right | 72% | 69% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 89% | 86% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 88% | 90% | 90% |
In the Friends and Family Test for July 2026, 81% of 176 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Overdale Medical Practice is Good, published in November 2016. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,965 patients were registered at Overdale Medical Practice in September 2026, down 0.7% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 5.4 full-time-equivalent qualified GPs, there are 2,216 patients per GP, close to the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 4.5 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 5.9 |
| August 2024 | 6.0 | 6.0 |
| August 2025 | 5.9 | 5.9 |
| August 2026 | 5.4 | 5.4 |
From June 2026 to August 2026 the practice recorded 7,679 appointments a month, or 642 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 44% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Overdale Medical Practice | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 642 | 523 | 510 |
| Face to face | 57% | 68% | 63% |
| Same day as booked | 44% | 39% | 45% |
| More than 28 days after booking | 6% | 9% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.6% against 1.1%), stroke or TIA (2.7% against 1.9%) and atrial fibrillation (3.1% against 2.2%). It has a lower share for osteoporosis (0.2% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 13.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.5 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% |
| Depression | 18+ yrs | 13.2% | 14.3% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.1% | 74.9% |
Overdale Medical Practice, 207 Victoria Avenue, Borrowash, Derby, DE72 3HG. Phone: 01332 280800. Website: www.overdalepractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Chapel Street Medical Centre | 2.0 km | 66% |
| Dr Ghosh & Partners | 4.0 km | 73% |
| The Park Medical Practice | 4.1 km | 62% |
| Derwent Valley Medical Practice | 5.5 km | 73% |
| Adam House Medical Centre | 5.8 km | 69% |
- The Park Medical Practice (62% overall experience good)
How do patients rate Overdale Medical Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Overdale Medical Practice as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Overdale Medical Practice?
11,965 patients were registered in September 2026, down 0.7% on a year earlier.
What is Overdale Medical Practice's CQC rating?
Good overall, published in November 2016.
How many GPs does Overdale Medical Practice have?
5.4 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,216 patients per GP against 2,171 across England.
Are appointments at Overdale Medical Practice face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Overdale Medical Practice's phone number?
01332 280800.