Weald View Medical Practice - Hawkhurst, Cranbrook: patient reviews and CQC rating
Weald View Medical Practice - Hawkhurst is a GP practice in Cranbrook with 9,862 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 4.6 full-time-equivalent qualified GPs, or 2,144 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Weald View Medical Practice - Hawkhurst
Its best result against England is the share who found it easy to get through to the practice by phone: 66%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 62%, against 69% across England. With 109 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 3rd of the 4 practices in Cranbrook with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (89%). 109 patients answered the survey (response rate 36%).
| Survey question | Weald View Medical Practice - Hawkhurst | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 79% | 73% | 77% |
| Easy to contact by phone | 66% | 48% | 57% |
| Easy to contact via the website | 55% | 52% | 58% |
| Easy to contact via the NHS App | 62% | 50% | 54% |
| Reception team helpful | 79% | 82% | 85% |
| Last contact good | 79% | 67% | 73% |
| Wait for appointment about right | 62% | 65% | 69% |
| Listened to well | 93% | 85% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 96 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Weald View Medical Practice - Hawkhurst is Good, published in January 2018. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,862 patients were registered at Weald View Medical Practice - Hawkhurst in September 2026, almost the same as a year earlier.
27% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,144 patients per GP, close to the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 2.4 nurses and 9.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 5.1 |
| August 2024 | 5.1 | 5.1 |
| August 2025 | 4.5 | 4.5 |
| August 2026 | 4.6 | 5.5 |
From June 2026 to August 2026 the practice recorded 3,476 appointments a month, or 352 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 36% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Weald View Medical Practice - Hawkhurst | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 352 | 457 | 510 |
| Face to face | 84% | 62% | 63% |
| Same day as booked | 36% | 41% | 45% |
| More than 28 days after booking | 16% | 7% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%), cancer (6.2% against 3.8%) and atrial fibrillation (3.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 18.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.3 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.2% | 15.2% |
| Depression | 18+ yrs | 14.2% | 14.3% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Cancer | All ages | 6.2% | 3.8% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Palliative care | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.4% | 74.9% |
Weald View Medical Practice - Hawkhurst, North Ridge, Rye Road, Hawkhurst, Cranbrook, TN18 4EX. Phone: 01580 753935. Website: www.wealdviewmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Orchard End Surgery | 5.3 km | 97% |
| Old School Surgery | 6.0 km | 69% |
| Oldwood Surgery | 7.5 km | 98% |
| Old Parsonage Surgery | 8.1 km | 97% |
| Drs Parnell, Albardiaz, James and Dale | 9.3 km | 99% |
- Howell Surgery (94% overall experience good)
- Lamberhurst Surgery (94% overall experience good)
- Marden Medical Centre (94% overall experience good)
- Old Parsonage Surgery (97% overall experience good)
- Old School Surgery (69% overall experience good)
- Orchard End Surgery (97% overall experience good)
- Yalding Surgery (75% overall experience good)
How do patients rate Weald View Medical Practice - Hawkhurst?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Weald View Medical Practice - Hawkhurst as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Weald View Medical Practice - Hawkhurst?
9,862 patients were registered in September 2026, up 0.0% on a year earlier.
What is Weald View Medical Practice - Hawkhurst's CQC rating?
Good overall, published in January 2018.
How many GPs does Weald View Medical Practice - Hawkhurst have?
4.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,144 patients per GP against 2,171 across England.
Are appointments at Weald View Medical Practice - Hawkhurst face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Weald View Medical Practice - Hawkhurst's phone number?
01580 753935.