Adlington Medical Centre, Chorley: patient reviews and CQC rating
Adlington Medical Centre is a GP practice in Chorley with 11,121 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2022. It has 5.3 full-time-equivalent qualified GPs, or 2,085 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Adlington Medical Centre
Its result closest to England is the share who said their needs were met at their last appointment: 88%, against 90% across England. Its weakest is the share who said they were treated with care and concern: 75%, below the England figure of 86%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 13th of the 13 practices in Chorley with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 15 points lower than in 2025 (87%). 98 patients answered the survey (response rate 20%).
| Survey question | Adlington Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 72% | 78% | 77% |
| Easy to contact by phone | 52% | 61% | 57% |
| Easy to contact via the website | 55% | 55% | 58% |
| Easy to contact via the NHS App | 45% | 57% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 63% | 74% | 73% |
| Wait for appointment about right | 65% | 70% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 75% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 282 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Adlington Medical Centre is Good, published in September 2022. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (February 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,121 patients were registered at Adlington Medical Centre in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 2,085 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 1.5 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 5.2 | 5.2 |
| August 2025 | 5.3 | 5.3 |
| August 2026 | 5.3 | 5.3 |
From June 2026 to August 2026 the practice recorded 4,012 appointments a month, or 361 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 19% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Adlington Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 361 | 471 | 510 |
| Face to face | 85% | 70% | 63% |
| Same day as booked | 19% | 42% | 45% |
| More than 28 days after booking | 14% | 6% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.0% against 0.6%), coronary heart disease (4.0% against 3.0%) and depression (19.1% against 14.3%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 16.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.1% | 14.3% |
| High blood pressure | All ages | 17.2% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.7% | 74.9% |
Adlington Medical Centre, 22-24 Babylon Lane, Anderton, Chorley, PR6 9NW. Phone: 01772 376600. Website: www.nmhealthinnovations.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Granville House Medical Centre | 0.4 km | 90% |
| The Horwich Health & Wellbeing Hub | 4.2 km | 89% |
| Kildonan House | 4.3 km | 71% |
| Library House Surgery | 4.4 km | 82% |
| The Chorley Surgery | 4.4 km | 72% |
- Buckshaw Village Surgery (75% overall experience good)
How do patients rate Adlington Medical Centre?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Adlington Medical Centre as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Adlington Medical Centre?
11,121 patients were registered in September 2026, up 0.1% on a year earlier.
What is Adlington Medical Centre's CQC rating?
Good overall, published in September 2022.
How many GPs does Adlington Medical Centre have?
5.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,085 patients per GP against 2,171 across England.
Are appointments at Adlington Medical Centre face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Adlington Medical Centre's phone number?
01772 376600.