Rosegrove Surgery, Burnley: patient reviews and CQC rating
Rosegrove Surgery is a GP practice in Burnley with 5,012 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2016. It has 2.7 full-time-equivalent qualified GPs, or 1,880 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rosegrove Surgery
Its best result against England is the share who said their needs were met at their last appointment: 96%, against 90% across England. Its weakest is the share who described their overall experience of the practice as good: 64%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 10th of the 11 practices in Burnley with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (69%). 101 patients answered the survey (response rate 22%).
| Survey question | Rosegrove Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 64% | 78% | 77% |
| Easy to contact by phone | 59% | 61% | 57% |
| Easy to contact via the website | 55% | 55% | 58% |
| Easy to contact via the NHS App | 48% | 57% | 54% |
| Reception team helpful | 75% | 86% | 85% |
| Last contact good | 67% | 74% | 73% |
| Wait for appointment about right | 69% | 70% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 140 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rosegrove Surgery is Good, published in February 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,012 patients were registered at Rosegrove Surgery in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 1,880 patients per GP, fewer than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 4.6 |
| August 2024 | 2.7 | 4.4 |
| August 2025 | 2.7 | 5.7 |
| August 2026 | 2.7 | 6.1 |
From June 2026 to August 2026 the practice recorded 1,870 appointments a month, or 373 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 44% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Rosegrove Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 373 | 471 | 510 |
| Face to face | 85% | 70% | 63% |
| Same day as booked | 44% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.1% against 0.6%), epilepsy (1.4% against 0.8%) and depression (22.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 35.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.0 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.8% | 14.3% |
| High blood pressure | All ages | 18.7% | 15.2% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Cancer | All ages | 4.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Epilepsy | 18+ yrs | 1.4% | 0.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.2% | 74.9% |
Rosegrove Surgery, 225-227 Gannow Lane, Burnley, BB12 6HY. Phone: 01282 423295. Website: www.rosegrovesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Anjum Seema Iqbal | 0.9 km | 66% |
| Padiham Group Practice | 2.6 km | 72% |
| Parkside Surgery | 2.6 km | 80% |
| Riverside Family Practice | 2.7 km | 67% |
| Burnley Group Practice | 2.7 km | 62% |
- Burnley Group Practice (62% overall experience good)
- Dr Anjum Seema Iqbal (66% overall experience good)
- Padiham Group Practice (72% overall experience good)
- Riverside Family Practice (67% overall experience good)
How do patients rate Rosegrove Surgery?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Rosegrove Surgery as good, below the England figure of 77%. 59% found it easy to get through by phone.
How many patients are registered at Rosegrove Surgery?
5,012 patients were registered in September 2026, down 0.2% on a year earlier.
What is Rosegrove Surgery's CQC rating?
Good overall, published in February 2016.
How many GPs does Rosegrove Surgery have?
2.7 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,880 patients per GP against 2,171 across England.
Are appointments at Rosegrove Surgery face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rosegrove Surgery's phone number?
01282 423295.