Padiham Group Practice, Burnley: patient reviews and CQC rating
Padiham Group Practice is a GP practice in Burnley with 13,600 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 4.8 full-time-equivalent qualified GPs, or 2,862 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Padiham Group Practice
Its best result against England is the share who said they were treated with care and concern: 92%, above the England figure of 86%. Its weakest is the share who said the wait for their last appointment was about right: 54%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 4 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 5th of the 11 practices in Burnley with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (70%). 131 patients answered the survey (response rate 26%).
| Survey question | Padiham Group Practice | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 72% | 78% | 77% |
| Easy to contact by phone | 49% | 61% | 57% |
| Easy to contact via the website | 43% | 55% | 58% |
| Easy to contact via the NHS App | 42% | 57% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 64% | 74% | 73% |
| Wait for appointment about right | 54% | 70% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 359 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Padiham Group Practice is Good, published in April 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,600 patients were registered at Padiham Group Practice in September 2026, down 1.8% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 2,862 patients per GP, more than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 6.3 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 4.8 |
| August 2024 | 6.1 | 6.9 |
| August 2025 | 6.1 | 8.2 |
| August 2026 | 4.8 | 6.7 |
From June 2026 to August 2026 the practice recorded 6,599 appointments a month, or 485 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 52% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Padiham Group Practice | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 485 | 471 | 510 |
| Face to face | 91% | 70% | 63% |
| Same day as booked | 52% | 42% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.0% against 0.6%), peripheral arterial disease (1.0% against 0.6%) and COPD (3.4% against 1.9%). It has a lower share for osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 31.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.3 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% |
| Depression | 18+ yrs | 15.9% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| COPD | All ages | 3.4% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Palliative care | All ages | 2.0% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.2% | 74.9% |
Padiham Group Practice, Padiham Medical Centre, Burnley, BB12 8BP. Phone: 01282 731333. Website: www.padihammedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rosegrove Surgery | 2.6 km | 64% |
| Dr Anjum Seema Iqbal | 3.2 km | 66% |
| Parkside Surgery | 4.8 km | 80% |
| Riverside Family Practice | 5.0 km | 67% |
| Burnley Group Practice | 5.0 km | 62% |
- Burnley Group Practice (62% overall experience good)
- Dr Anjum Seema Iqbal (66% overall experience good)
- Riverside Family Practice (67% overall experience good)
- Rosegrove Surgery (64% overall experience good)
How do patients rate Padiham Group Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Padiham Group Practice as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Padiham Group Practice?
13,600 patients were registered in September 2026, down 1.8% on a year earlier.
What is Padiham Group Practice's CQC rating?
Good overall, published in April 2017.
How many GPs does Padiham Group Practice have?
4.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,862 patients per GP against 2,171 across England.
Are appointments at Padiham Group Practice face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Padiham Group Practice's phone number?
01282 731333.