Grange Road Surgery, Bristol: patient reviews and CQC rating
Grange Road Surgery is a GP practice in Bristol with 12,046 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 9.5 full-time-equivalent qualified GPs, or 1,265 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Grange Road Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 56%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 51%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 39th of the 65 practices in Bristol with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (79%). 112 patients answered the survey (response rate 20%).
| Survey question | Grange Road Surgery | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 79% | 78% | 77% |
| Easy to contact by phone | 51% | 55% | 57% |
| Easy to contact via the website | 58% | 60% | 58% |
| Easy to contact via the NHS App | 56% | 54% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 51% | 67% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 90% | 90% | 90% |
In the Friends and Family Test for July 2026, 98% of 295 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Grange Road Surgery is Good, published in October 2016. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,046 patients were registered at Grange Road Surgery in September 2026, down 1.6% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 9.5 full-time-equivalent qualified GPs, there are 1,265 patients per GP, fewer than the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 4.5 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.1 | 10.2 |
| August 2024 | 8.1 | 10.0 |
| August 2025 | 8.7 | 10.4 |
| August 2026 | 9.5 | 10.6 |
From June 2026 to August 2026 the practice recorded 4,778 appointments a month, or 397 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 31% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Grange Road Surgery | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 397 | 459 | 510 |
| Face to face | 79% | 65% | 63% |
| Same day as booked | 31% | 38% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.6% against 1.9%), osteoporosis (2.1% against 1.2%) and a learning disability (0.9% against 0.6%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 39.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.5 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.4% | 14.3% |
| High blood pressure | All ages | 14.7% | 15.2% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| COPD | All ages | 3.6% | 1.9% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.4% | 74.9% |
Grange Road Surgery, Grange Road, Bishopsworth, Bristol, BS13 8LD. Phone: 0117 964 4343.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hillview Family Practice | 1.4 km | 72% |
| Hartwood Healthcare | 1.4 km | 84% |
| The Lennard Surgery | 1.5 km | 76% |
| The Crest Family Practice | 2.4 km | 86% |
| The Armada Family Practice | 3.3 km | 61% |
- Bedminster Family Practice (80% overall experience good)
- Hartwood Healthcare (84% overall experience good)
- Hillview Family Practice (72% overall experience good)
- The Armada Family Practice (61% overall experience good)
- The Crest Family Practice (86% overall experience good)
- The Lennard Surgery (76% overall experience good)
How do patients rate Grange Road Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Grange Road Surgery as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Grange Road Surgery?
12,046 patients were registered in September 2026, down 1.6% on a year earlier.
What is Grange Road Surgery's CQC rating?
Good overall, published in October 2016.
How many GPs does Grange Road Surgery have?
9.5 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,265 patients per GP against 2,171 across England.
Are appointments at Grange Road Surgery face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Grange Road Surgery's phone number?
0117 964 4343.