Whetstone Lane Medical Centre - Katherine V Gregson, Birkenhead: patient reviews and CQC rating
Whetstone Lane Medical Centre - Katherine V Gregson is a GP practice in Birkenhead with 8,734 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 4.0 full-time-equivalent qualified GPs, or 2,184 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Whetstone Lane Medical Centre - Katherine V Gregson
Its best result against England is the share who found it easy to get through to the practice by phone: 66%, against 57% across England. Its weakest is the share who described their last contact with the practice as good: 65%, against 73% across England. With 90 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 7th of the 10 practices in Birkenhead with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (75%). 90 patients answered the survey (response rate 16%).
| Survey question | Whetstone Lane Medical Centre - Katherine V Gregson | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 66% | 57% | 57% |
| Easy to contact via the website | 50% | 55% | 58% |
| Easy to contact via the NHS App | 49% | 53% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 65% | 73% | 73% |
| Wait for appointment about right | 77% | 73% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 247 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Whetstone Lane Medical Centre - Katherine V Gregson is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,734 patients were registered at Whetstone Lane Medical Centre - Katherine V Gregson in September 2026, down 2.3% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 2,184 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 5.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 4.0 |
| August 2024 | 4.0 | 5.9 |
| August 2025 | 4.0 | 4.9 |
| August 2026 | 4.0 | 6.6 |
From June 2026 to August 2026 the practice recorded 4,496 appointments a month, or 515 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 58% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Whetstone Lane Medical Centre - Katherine V Gregson | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 515 | 492 | 510 |
| Face to face | 58% | 60% | 63% |
| Same day as booked | 58% | 48% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%), depression (24.5% against 14.3%) and serious mental illness (1.7% against 1.0%). It has a lower share for dementia (0.4% against 0.8%), palliative or supportive care needs (0.3% against 0.6%) and stroke or TIA (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 51.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.4 years for women and 73.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.5% | 14.3% |
| High blood pressure | All ages | 13.5% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| COPD | All ages | 3.2% | 1.9% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 52.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.5% | 74.9% |
Whetstone Lane Medical Centre - Katherine V Gregson, Whetstone Lane Medical Centre, 44 Whetstone Lane, Birkenhead, CH41 2TF. Phone: 0151 647 9613. Website: www.whetstonemc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Devaney Medical Centre | 0.6 km | 75% |
| St Catherine's Health Centre | 0.8 km | 80% |
| Hamilton Medical Centre | 1.0 km | 91% |
| Drs Green, Majeed and Shetty | 1.0 km | 70% |
| Dr Sekhar Karyampudi | 1.0 km | 90% |
- Cavendish Medical Centre (91% overall experience good)
- Devaney Medical Centre (75% overall experience good)
- Dr N Mugerwa & Dr S Mugerwa (89% overall experience good)
- Dr Sekhar Karyampudi (90% overall experience good)
- Drs Green, Majeed and Shetty (70% overall experience good)
- Drs Grey, Lodge & Mrs Draco (82% overall experience good)
- Gladstone Medical Centre - M Salahuddin (73% overall experience good)
- Hamilton Medical Centre (91% overall experience good)
- Holmlands Medical Centre (89% overall experience good)
- Kings Lane Medical Practice - Dr D Kershaw (94% overall experience good)
- Miriam Medical Centre (84% overall experience good)
- St Catherine's Health Centre (80% overall experience good)
- Teehey Lane Medical Centre - Dr. M Salahuddin (85% overall experience good)
- The Villa Medical Centre (97% overall experience good)
How do patients rate Whetstone Lane Medical Centre - Katherine V Gregson?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Whetstone Lane Medical Centre - Katherine V Gregson as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Whetstone Lane Medical Centre - Katherine V Gregson?
8,734 patients were registered in September 2026, down 2.3% on a year earlier.
What is Whetstone Lane Medical Centre - Katherine V Gregson's CQC rating?
Good overall, published in August 2016.
How many GPs does Whetstone Lane Medical Centre - Katherine V Gregson have?
4.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,184 patients per GP against 2,171 across England.
Are appointments at Whetstone Lane Medical Centre - Katherine V Gregson face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Whetstone Lane Medical Centre - Katherine V Gregson's phone number?
0151 647 9613.