Drs Green, Majeed and Shetty, Birkenhead: patient reviews and CQC rating
Drs Green, Majeed and Shetty is a GP practice in Birkenhead with 4,130 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2021. It has 2.3 full-time-equivalent qualified GPs, or 1,760 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Drs Green, Majeed and Shetty
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 33%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 10th of the 10 practices in Birkenhead with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (78%). 107 patients answered the survey (response rate 17%).
| Survey question | Drs Green, Majeed and Shetty | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 70% | 78% | 77% |
| Easy to contact by phone | 54% | 57% | 57% |
| Easy to contact via the website | 33% | 55% | 58% |
| Easy to contact via the NHS App | 38% | 53% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 59% | 73% | 73% |
| Wait for appointment about right | 66% | 73% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 67 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Drs Green, Majeed and Shetty is Good, published in May 2021. All 5 key questions are rated Good. It held the same rating in the report before (October 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,130 patients were registered at Drs Green, Majeed and Shetty in September 2026, down 3.3% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 1,760 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.1 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 3.1 |
| August 2024 | 3.1 | 3.1 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 2,075 appointments a month, or 503 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 31% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Drs Green, Majeed and Shetty | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 503 | 492 | 510 |
| Face to face | 64% | 60% | 63% |
| Same day as booked | 31% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (5.1% against 1.9%), heart failure (3.0% against 1.1%) and epilepsy (2.0% against 0.8%). It has a lower share for chronic kidney disease (2.6% against 4.6%). The practice's patients live in areas with an average deprivation score of 56.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.8 years for women and 72.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 27.8% | 14.3% |
| High blood pressure | All ages | 15.0% | 15.2% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| COPD | All ages | 5.1% | 1.9% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| Cancer | All ages | 3.4% | 3.8% |
| Heart failure | All ages | 3.0% | 1.1% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Epilepsy | 18+ yrs | 2.0% | 0.8% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Learning disability | All ages | 1.1% | 0.6% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 57.1% | 74.9% |
Drs Green, Majeed and Shetty, Vittoria Medical Centre, Vittoria Street, Birkenhead, CH41 3RH. Phone: 0151 647 7181.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Sekhar Karyampudi | 0.0 km | 90% |
| Hamilton Medical Centre | 0.8 km | 91% |
| Whetstone Lane Medical Centre - Katherine V Gregson | 1.0 km | 80% |
| Cavendish Medical Centre | 1.1 km | 91% |
| Miriam Medical Centre | 1.1 km | 84% |
- Cavendish Medical Centre (91% overall experience good)
- Devaney Medical Centre (75% overall experience good)
- Dr N Mugerwa & Dr S Mugerwa (89% overall experience good)
- Dr Sekhar Karyampudi (90% overall experience good)
- Drs Grey, Lodge & Mrs Draco (82% overall experience good)
- Gladstone Medical Centre - M Salahuddin (73% overall experience good)
- Hamilton Medical Centre (91% overall experience good)
- Holmlands Medical Centre (89% overall experience good)
- Kings Lane Medical Practice - Dr D Kershaw (94% overall experience good)
- Miriam Medical Centre (84% overall experience good)
- St Catherine's Health Centre (80% overall experience good)
- Teehey Lane Medical Centre - Dr. M Salahuddin (85% overall experience good)
- The Villa Medical Centre (97% overall experience good)
- Whetstone Lane Medical Centre - Katherine V Gregson (80% overall experience good)
How do patients rate Drs Green, Majeed and Shetty?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Drs Green, Majeed and Shetty as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Drs Green, Majeed and Shetty?
4,130 patients were registered in September 2026, down 3.3% on a year earlier.
What is Drs Green, Majeed and Shetty's CQC rating?
Good overall, published in May 2021.
How many GPs does Drs Green, Majeed and Shetty have?
2.3 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,760 patients per GP against 2,171 across England.
Are appointments at Drs Green, Majeed and Shetty face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Drs Green, Majeed and Shetty's phone number?
0151 647 7181.