St Mary's Surgery, Bath: patient reviews and CQC rating
St Mary's Surgery is a GP practice in Bath with 5,548 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 3.7 full-time-equivalent qualified GPs, or 1,519 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Mary's Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 74%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 5th of the 12 practices in Bath with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (92%). 97 patients answered the survey (response rate 35%).
| Survey question | St Mary's Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 89% | 81% | 77% |
| Easy to contact by phone | 74% | 62% | 57% |
| Easy to contact via the website | 38% | 59% | 58% |
| Easy to contact via the NHS App | 42% | 56% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 95% | 90% | 87% |
| Treated with care and concern | 92% | 89% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
CQC's overall rating for St Mary's Surgery is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,548 patients were registered at St Mary's Surgery in September 2026, down 1.4% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 1,519 patients per GP, fewer than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 0.7 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 5.4 |
| August 2024 | 3.7 | 4.7 |
| August 2025 | 3.7 | 4.5 |
| August 2026 | 3.7 | 3.7 |
From June 2026 to August 2026 the practice recorded 4,289 appointments a month, or 773 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 56% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
70% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | St Mary's Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 773 | 556 | 510 |
| Face to face | 46% | 64% | 63% |
| Same day as booked | 56% | 40% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.8% against 3.8%), chronic kidney disease (7.1% against 4.6%) and dementia (1.2% against 0.8%). It has a lower share for serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 11.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.4 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% |
| Depression | 18+ yrs | 11.4% | 14.3% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% |
| Cancer | All ages | 5.8% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Dementia | All ages | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.6% | 74.9% |
St Mary's Surgery, St Mary's Close, Timsbury, Bath, BA2 0HX. Phone: 01761 470880. Website: www.timsburysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Elm Hayes Surgery | 3.0 km | 77% |
| Hillcrest Surgery | 3.7 km | 85% |
| Somer Valley Medical Group | 4.3 km | 79% |
| Hope House Surgery | 4.3 km | 90% |
| Westfield Surgery | 4.8 km | 90% |
- Chew Medical Practice (88% overall experience good)
- Elm Hayes Surgery (77% overall experience good)
- Harptree Surgery (92% overall experience good)
- Hillcrest Surgery (85% overall experience good)
- Hope House Surgery (90% overall experience good)
- Somer Valley Medical Group (79% overall experience good)
- Westfield Surgery (90% overall experience good)
How do patients rate St Mary's Surgery?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of St Mary's Surgery as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at St Mary's Surgery?
5,548 patients were registered in September 2026, down 1.4% on a year earlier.
What is St Mary's Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does St Mary's Surgery have?
3.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,519 patients per GP against 2,171 across England.
Are appointments at St Mary's Surgery face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Mary's Surgery's phone number?
01761 470880.