Castlecroft Medical Practice, Wolverhampton: patient reviews and CQC rating
Castlecroft Medical Practice is a GP practice in Wolverhampton with 12,730 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2021. It has 6.2 full-time-equivalent qualified GPs, or 2,049 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Castlecroft Medical Practice
Its best result against England is the share who described their overall experience of the practice as good: 84%, against 77% across England. Its weakest is the share who found it easy to get through to the practice by phone: 48%, against 57% across England. With 94 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 13th of the 37 practices in Wolverhampton with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (87%). 94 patients answered the survey (response rate 25%).
| Survey question | Castlecroft Medical Practice | Black Country | England |
|---|---|---|---|
| Overall experience good | 84% | 74% | 77% |
| Easy to contact by phone | 48% | 53% | 57% |
| Easy to contact via the website | 51% | 54% | 58% |
| Easy to contact via the NHS App | 58% | 54% | 54% |
| Reception team helpful | 83% | 81% | 85% |
| Last contact good | 67% | 68% | 73% |
| Wait for appointment about right | 70% | 65% | 69% |
| Listened to well | 93% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
CQC's overall rating for Castlecroft Medical Practice is Good, published in November 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (October 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,730 patients were registered at Castlecroft Medical Practice in September 2026, down 0.6% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 6.2 full-time-equivalent qualified GPs, there are 2,049 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 4.3 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.2 | 8.1 |
| August 2024 | 6.2 | 10.5 |
| August 2025 | 6.2 | 11.3 |
| August 2026 | 6.2 | 12.0 |
From June 2026 to August 2026 the practice recorded 4,393 appointments a month, or 345 per 1,000 registered patients (England: 510). 99% were face to face (England: 63%). 42% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Castlecroft Medical Practice | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 345 | 561 | 510 |
| Face to face | 99% | 64% | 63% |
| Same day as booked | 42% | 51% | 45% |
| More than 28 days after booking | 6% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.7% against 1.1%), atrial fibrillation (3.0% against 2.2%) and coronary heart disease (3.6% against 3.0%). It has a lower share for serious mental illness (0.6% against 1.0%) and depression (8.5% against 14.3%). The practice's patients live in areas with an average deprivation score of 16.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.1% | 15.2% |
| Depression | 18+ yrs | 8.5% | 14.3% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| COPD | All ages | 1.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.4% | 74.9% |
Castlecroft Medical Practice, Castlecroft Avenue, Castlecroft, Wolverhampton, WV3 8JN. Phone: 01902 761629.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Coalway Road Surgery | 1.8 km | 83% |
| Tamar Medical Centre | 1.9 km | 95% |
| Lakeside Medical Centre | 2.1 km | 77% |
| Newbridge Surgery | 2.9 km | 94% |
| Penn Surgery | 3.1 km | 91% |
- Bilston Family Practice (81% overall experience good)
- I H Medical (79% overall experience good)
- Penn Surgery (91% overall experience good)
- Pennfields Health Centre (80% overall experience good)
- Tettenhall Medical Practice (88% overall experience good)
How do patients rate Castlecroft Medical Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Castlecroft Medical Practice as good, against 77% across England. 48% found it easy to get through by phone.
How many patients are registered at Castlecroft Medical Practice?
12,730 patients were registered in September 2026, down 0.6% on a year earlier.
What is Castlecroft Medical Practice's CQC rating?
Good overall, published in November 2021.
How many GPs does Castlecroft Medical Practice have?
6.2 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,049 patients per GP against 2,171 across England.
Are appointments at Castlecroft Medical Practice face to face?
99% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Castlecroft Medical Practice's phone number?
01902 761629.