Shevington Surgery, Wigan: patient reviews and CQC rating
Shevington Surgery is a GP practice in Wigan with 13,693 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in December 2018. It has 12.2 full-time-equivalent qualified GPs, or 1,121 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Shevington Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 85%, above the England figure of 58%. Its result closest to England is the share who found it easy to get through to the practice by phone: 61%, against 57% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 13th of the 30 practices in Wigan with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (88%). 114 patients answered the survey (response rate 36%).
| Survey question | Shevington Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 61% | 63% | 57% |
| Easy to contact via the website | 85% | 61% | 58% |
| Easy to contact via the NHS App | 73% | 58% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 160 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Shevington Surgery is Outstanding, published in December 2018. 3 key questions are rated differently: Caring Good, Responsive Good and Effective Good. Its previous overall rating was Good (January 2015).
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,693 patients were registered at Shevington Surgery in September 2026, up 1.9% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 12.2 full-time-equivalent qualified GPs, there are 1,121 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 5.9 nurses and 8.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.0 | 8.0 |
| August 2024 | 8.0 | 8.0 |
| August 2025 | 8.6 | 8.6 |
| August 2026 | 12.2 | 12.2 |
From June 2026 to August 2026 the practice recorded 4,949 appointments a month, or 361 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 50% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Shevington Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 361 | 445 | 510 |
| Face to face | 70% | 66% | 63% |
| Same day as booked | 50% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.9% against 2.2%), coronary heart disease (4.4% against 3.0%) and chronic kidney disease (6.6% against 4.6%). It has a lower share for serious mental illness (0.7% against 1.0%) and COPD (1.5% against 1.9%). The practice's patients live in areas with an average deprivation score of 9.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.6% | 15.2% |
| Depression | 18+ yrs | 17.5% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.6% | 74.9% |
Shevington Surgery, The Surgery, Houghton Lane, Shevington, Wigan, WN6 8ET. Phone: 01942 483777. Website: www.shevington-surgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Standish Medical Practice | 2.8 km | 61% |
| Marsh Green Medical Practice | 3.5 km | 84% |
| Bradshaw Medical Partnership | 4.1 km | 76% |
| Beech Hill Medical Practice | 4.2 km | 80% |
| Pemberton Surgery | 4.4 km | 97% |
- Aspull Surgery (84% overall experience good)
- Beech Hill Medical Practice (80% overall experience good)
- Standish Medical Practice (61% overall experience good)
How do patients rate Shevington Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Shevington Surgery as good, above the England figure of 77%. 61% found it easy to get through by phone.
How many patients are registered at Shevington Surgery?
13,693 patients were registered in September 2026, up 1.9% on a year earlier.
What is Shevington Surgery's CQC rating?
Outstanding overall, published in December 2018.
How many GPs does Shevington Surgery have?
12.2 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,121 patients per GP against 2,171 across England.
Are appointments at Shevington Surgery face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Shevington Surgery's phone number?
01942 483777.