Beech Hill Medical Practice, Wigan: patient reviews and CQC rating
Beech Hill Medical Practice is a GP practice in Wigan with 11,309 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2022. It has 3.6 full-time-equivalent qualified GPs, or 3,159 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Beech Hill Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 73%, above the England figure of 58%. Its weakest is the share who said their needs were met at their last appointment: 88%, against 90% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 22nd of the 30 practices in Wigan with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 16 points higher than in 2025 (64%). 132 patients answered the survey (response rate 31%).
| Survey question | Beech Hill Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 60% | 63% | 57% |
| Easy to contact via the website | 73% | 61% | 58% |
| Easy to contact via the NHS App | 61% | 58% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 480 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Beech Hill Medical Practice is Good, published in November 2022. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,309 patients were registered at Beech Hill Medical Practice in September 2026, down 2.6% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 3,159 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.9 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 5.2 |
| August 2024 | 3.6 | 7.5 |
| August 2025 | 3.4 | 4.9 |
| August 2026 | 3.6 | 8.5 |
From June 2026 to August 2026 the practice recorded 6,579 appointments a month, or 582 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 38% took place on the day they were booked and 17% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Beech Hill Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 582 | 445 | 510 |
| Face to face | 66% | 66% | 63% |
| Same day as booked | 38% | 44% | 45% |
| More than 28 days after booking | 17% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), heart failure (1.9% against 1.1%) and peripheral arterial disease (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 24.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 77.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.2% | 15.2% |
| Depression | 18+ yrs | 13.4% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Palliative care | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.0% | 74.9% |
Beech Hill Medical Practice, 278 Gidlow Lane, Beech Hill, Wigan, WN6 7PD. Phone: 01942 821899. Website: www.beechhillmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Dicconson Group Practice | 0.7 km | 90% |
| Dr JD Seabrook and Dr H L Chambers | 0.9 km | 95% |
| Mesnes View Surgery | 0.9 km | 96% |
| Sullivan Way Surgery | 1.6 km | 84% |
| Marsh Green Medical Practice | 1.7 km | 84% |
- Aspull Surgery (84% overall experience good)
- Shevington Surgery (90% overall experience good)
- Standish Medical Practice (61% overall experience good)
How do patients rate Beech Hill Medical Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Beech Hill Medical Practice as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Beech Hill Medical Practice?
11,309 patients were registered in September 2026, down 2.6% on a year earlier.
What is Beech Hill Medical Practice's CQC rating?
Good overall, published in November 2022.
How many GPs does Beech Hill Medical Practice have?
3.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,159 patients per GP against 2,171 across England.
Are appointments at Beech Hill Medical Practice face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Beech Hill Medical Practice's phone number?
01942 821899.