Marsh Green Medical Practice, Wigan: patient reviews and CQC rating
Marsh Green Medical Practice is a GP practice in Wigan with 4,488 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in August 2019. It has 1.3 full-time-equivalent qualified GPs, or 3,506 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Marsh Green Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 85%, against 90% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 20th of the 30 practices in Wigan with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (82%). 104 patients answered the survey (response rate 14%).
| Survey question | Marsh Green Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 84% | 79% | 77% |
| Easy to contact by phone | 77% | 63% | 57% |
| Easy to contact via the website | 63% | 61% | 58% |
| Easy to contact via the NHS App | 68% | 58% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 86% | 76% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 85% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 48 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Marsh Green Medical Practice is Outstanding, published in August 2019. 3 key questions are rated differently: Safe Good, Responsive Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
4,488 patients were registered at Marsh Green Medical Practice in September 2026, up 6.6% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 1.3 full-time-equivalent qualified GPs, there are 3,506 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.4 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 2.3 |
| August 2024 | 1.3 | 3.2 |
| August 2025 | 1.3 | 3.0 |
| August 2026 | 1.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 1,629 appointments a month, or 363 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 32% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Marsh Green Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 363 | 445 | 510 |
| Face to face | 69% | 66% | 63% |
| Same day as booked | 32% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 11% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (24.9% against 14.3%) and serious mental illness (1.7% against 1.0%). It has a lower share for dementia (0.2% against 0.8%), atrial fibrillation (0.9% against 2.2%) and cancer (1.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 46.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.7 years for women and 74.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.9% | 14.3% |
| High blood pressure | All ages | 9.3% | 15.2% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| COPD | All ages | 1.9% | 1.9% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Cancer | All ages | 1.5% | 3.8% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.7% | 74.9% |
Marsh Green Medical Practice, Harrow Road, Marsh Green, Wigan, WN5 0QL. Phone: 01942 510468. Website: www.ssphealth.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pemberton Surgery | 1.2 km | 97% |
| Newtown Medical Practice | 1.2 km | 93% |
| The Dicconson Group Practice | 1.5 km | 90% |
| Beech Hill Medical Practice | 1.7 km | 80% |
| Bradshaw Medical Partnership | 1.9 km | 76% |
- Bradshaw Medical Partnership (76% overall experience good)
- Dr JD Seabrook and Dr H L Chambers (95% overall experience good)
- Dr M K Patel & Partners (79% overall experience good)
- Mesnes View Surgery (96% overall experience good)
- Newtown Medical Practice (93% overall experience good)
- Pemberton Surgery (97% overall experience good)
- Sullivan Way Surgery (84% overall experience good)
- The Dicconson Group Practice (90% overall experience good)
How do patients rate Marsh Green Medical Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Marsh Green Medical Practice as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Marsh Green Medical Practice?
4,488 patients were registered in September 2026, up 6.6% on a year earlier.
What is Marsh Green Medical Practice's CQC rating?
Outstanding overall, published in August 2019.
How many GPs does Marsh Green Medical Practice have?
1.3 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,506 patients per GP against 2,171 across England.
Are appointments at Marsh Green Medical Practice face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Marsh Green Medical Practice's phone number?
01942 510468.