Bridge and Monkseaton Medical Practice, Whitley Bay: patient reviews and CQC rating
Bridge and Monkseaton Medical Practice is a GP practice in Whitley Bay with 13,343 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 6.7 full-time-equivalent qualified GPs, or 1,988 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bridge and Monkseaton Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 50%, against 54% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 1st of the 5 practices in Whitley Bay with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (84%). 102 patients answered the survey (response rate 30%).
| Survey question | Bridge and Monkseaton Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 92% | 80% | 77% |
| Easy to contact by phone | 81% | 62% | 57% |
| Easy to contact via the website | 56% | 59% | 58% |
| Easy to contact via the NHS App | 50% | 58% | 54% |
| Reception team helpful | 99% | 88% | 85% |
| Last contact good | 92% | 76% | 73% |
| Wait for appointment about right | 92% | 72% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 98% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
CQC's overall rating for Bridge and Monkseaton Medical Practice is Good, published in February 2024. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,343 patients were registered at Bridge and Monkseaton Medical Practice in September 2026, almost the same as a year earlier.
25% of its patients are aged 65 or over, against 19% across England. With 6.7 full-time-equivalent qualified GPs, there are 1,988 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.0 nurses and 8.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 7.6 |
| August 2024 | 7.1 | 14.3 |
| August 2025 | 6.7 | 14.4 |
| August 2026 | 6.7 | 12.3 |
From June 2026 to August 2026 the practice recorded 4,702 appointments a month, or 352 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 27% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Bridge and Monkseaton Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 352 | 550 | 510 |
| Face to face | 80% | 68% | 63% |
| Same day as booked | 27% | 42% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.0% against 1.1%), stroke or TIA (2.8% against 1.9%) and coronary heart disease (4.0% against 3.0%). It has a lower share for depression (7.4% against 14.3%), osteoporosis (0.7% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 11.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.3% | 15.2% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Depression | 18+ yrs | 7.4% | 14.3% |
| Cancer | All ages | 4.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 2.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.3% | 74.9% |
Bridge and Monkseaton Medical Practice, Cauldwell Avenue, Whitley Bay, NE25 9PH. Phone: 0191 252 1616. Website: www.monkseatonmedical.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beaumont Park Surgery | 1.3 km | 87% |
| Marine Avenue Medical Centre | 1.3 km | 81% |
| Dr Colvin and Partners | 2.2 km | 90% |
| Northumberland Park Medical Group, Shiremoor Resource Centre | 2.2 km | 87% |
| Collingwood Surgery | 3.0 km | 84% |
- Beaumont Park Surgery (87% overall experience good)
- Dr Colvin and Partners (90% overall experience good)
- Marine Avenue Medical Centre (81% overall experience good)
- Northumberland Park Medical Group, Shiremoor Resource Centre (87% overall experience good)
How do patients rate Bridge and Monkseaton Medical Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Bridge and Monkseaton Medical Practice as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at Bridge and Monkseaton Medical Practice?
13,343 patients were registered in September 2026, up 0.1% on a year earlier.
What is Bridge and Monkseaton Medical Practice's CQC rating?
Good overall, published in February 2024.
How many GPs does Bridge and Monkseaton Medical Practice have?
6.7 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,988 patients per GP against 2,171 across England.
Are appointments at Bridge and Monkseaton Medical Practice face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bridge and Monkseaton Medical Practice's phone number?
0191 252 1616.