Great Bridge Health Centre, West Bromwich: patient reviews and CQC rating
Great Bridge Health Centre is a GP practice in West Bromwich with 7,928 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77%. The Care Quality Commission rates it Requires Improvement overall, in a report published in December 2022. It has 0.6 full-time-equivalent qualified GPs, or 14,328 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026.
What patients say about Great Bridge Health Centre
Its result closest to England is the share who said the healthcare professional was good at listening to them: 78%, below the England figure of 87%. Its weakest is the share who said the wait for their last appointment was about right: 37%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
On overall experience it is 9th of the 12 practices in West Bromwich with 50 or more responses. 26% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (48%). 94 patients answered the survey (response rate 14%).
| Survey question | Great Bridge Health Centre | England |
|---|---|---|
| Overall experience good | 59% | 77% |
| Easy to contact by phone | 26% | 57% |
| Easy to contact via the website | 39% | 58% |
| Easy to contact via the NHS App | 35% | 54% |
| Reception team helpful | 73% | 85% |
| Last contact good | 50% | 73% |
| Wait for appointment about right | 37% | 69% |
| Listened to well | 78% | 87% |
| Treated with care and concern | 71% | 86% |
| Confidence and trust in the clinician | 83% | 93% |
| Needs met | 79% | 90% |
In the Friends and Family Test for July 2026, 60% of 87 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Great Bridge Health Centre is Requires Improvement, published in December 2022. One key question is rated differently: Caring Good. Its previous overall rating was Good (April 2017).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
7,928 patients were registered at Great Bridge Health Centre in September 2026, down 6.1% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 0.6 full-time-equivalent qualified GPs, there are 14,328 patients per GP, more than the England figure of 2,171. The practice also has 2.6 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.6 | 0.6 |
| August 2024 | 0.6 | 0.6 |
| August 2025 | 0.6 | 0.6 |
| August 2026 | 0.6 | 0.6 |
Compared with England, the practice has a lower share of patients for osteoporosis (0.0% against 1.2%), dementia (0.2% against 0.8%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 36.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.9% | 15.2% |
| Depression | 18+ yrs | 9.7% | 14.3% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| COPD | All ages | 1.4% | 1.9% |
| Cancer | All ages | 1.4% | 3.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.6% | 74.9% |
Great Bridge Health Centre, 18 The Great Bridge Centre, Charles Street, West Bromwich, B70 0BF. Phone: 0121 612 3650.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Great Bridge Partnership for Health | 0.3 km | 56% |
| New Street Surgery | 1.4 km | 64% |
| Dr PV Gudi and Partner | 1.5 km | 70% |
| The Victoria Surgery | 2.0 km | 70% |
| Glebefields Surgery | 2.2 km | 88% |
How do patients rate Great Bridge Health Centre?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of Great Bridge Health Centre as good, below the England figure of 77%. 26% found it easy to get through by phone.
How many patients are registered at Great Bridge Health Centre?
7,928 patients were registered in September 2026, down 6.1% on a year earlier.
What is Great Bridge Health Centre's CQC rating?
Requires Improvement overall, published in December 2022.
How many GPs does Great Bridge Health Centre have?
0.6 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 14,328 patients per GP against 2,171 across England.
What is Great Bridge Health Centre's phone number?
0121 612 3650.