Premier Medical Centre, Wembley: patient reviews and CQC rating
Premier Medical Centre is a GP practice in Wembley with 14,083 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 3.7 full-time-equivalent qualified GPs, or 3,791 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Premier Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 65%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 53%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 9th of the 19 practices in Wembley with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (79%). 92 patients answered the survey (response rate 8%).
| Survey question | Premier Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 75% | 75% | 77% |
| Easy to contact by phone | 56% | 62% | 57% |
| Easy to contact via the website | 65% | 57% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 53% | 68% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 213 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Premier Medical Centre is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,083 patients were registered at Premier Medical Centre in September 2026, down 4.4% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 3,791 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 4.9 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.6 | 3.7 |
| August 2026 | 3.7 | 3.7 |
From June 2026 to August 2026 the practice recorded 7,642 appointments a month, or 543 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 63% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Premier Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 543 | 469 | 510 |
| Face to face | 44% | 60% | 63% |
| Same day as booked | 63% | 48% | 45% |
| More than 28 days after booking | 5% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.9% against 1.2%). It has a lower share for COPD (0.3% against 1.9%), atrial fibrillation (0.4% against 2.2%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 24.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.2% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Depression | 18+ yrs | 6.3% | 14.3% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Cancer | All ages | 1.5% | 3.8% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| COPD | All ages | 0.3% | 1.9% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 52.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 50.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.9% | 74.9% |
Premier Medical Centre, 116 Chaplin Road, Wembley, HA0 4UZ. Phone: 020 3728 2551. Website: www.thepremiermedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Sunflower Medical Centre | 0.0 km | 81% |
| Pearl Medical Practice | 0.0 km | 85% |
| Dr Satnam Sodhi | 0.0 km | 88% |
| The Wembley Practice | 0.0 km | 74% |
| Lancelot Medical Centre | 0.6 km | 69% |
- Alperton Medical Centre (76% overall experience good)
- Hazeldene Medical Centre (49% overall experience good)
- Lancelot Medical Centre (69% overall experience good)
- Stanley Corner Medical Centre (76% overall experience good)
- Sudbury and Alperton Medical Centre (55% overall experience good)
- The Wembley Practice (74% overall experience good)
How do patients rate Premier Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Premier Medical Centre as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Premier Medical Centre?
14,083 patients were registered in September 2026, down 4.4% on a year earlier.
What is Premier Medical Centre's CQC rating?
Good overall, published in June 2016.
How many GPs does Premier Medical Centre have?
3.7 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 3,791 patients per GP against 2,171 across England.
Are appointments at Premier Medical Centre face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Premier Medical Centre's phone number?
020 3728 2551.