Lancelot Medical Centre, Wembley: patient reviews and CQC rating
Lancelot Medical Centre is a GP practice in Wembley with 8,900 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 2.5 full-time-equivalent qualified GPs, or 3,551 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lancelot Medical Centre
Its best result against England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Its weakest is the share who said the wait for their last appointment was about right: 44%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 14th of the 19 practices in Wembley with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 17 points lower than in 2025 (86%). 86 patients answered the survey (response rate 8%).
| Survey question | Lancelot Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 69% | 75% | 77% |
| Easy to contact by phone | 53% | 62% | 57% |
| Easy to contact via the website | 47% | 57% | 58% |
| Easy to contact via the NHS App | 54% | 54% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 44% | 68% | 69% |
| Listened to well | 80% | 86% | 87% |
| Treated with care and concern | 78% | 84% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 138 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lancelot Medical Centre is Good, published in January 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (July 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
8,900 patients were registered at Lancelot Medical Centre in September 2026, down 1.2% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 3,551 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.4 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 3.6 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.5 | 2.5 |
| August 2026 | 2.5 | 2.5 |
From June 2026 to August 2026 the practice recorded 3,500 appointments a month, or 393 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 32% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Lancelot Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 393 | 469 | 510 |
| Face to face | 63% | 60% | 63% |
| Same day as booked | 32% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.0% against 0.6%), COPD (0.3% against 1.9%) and atrial fibrillation (0.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 28.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.0 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 8.9% | 15.2% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Depression | 18+ yrs | 4.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Asthma | 6+ yrs | 2.1% | 6.6% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Cancer | All ages | 1.1% | 3.8% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| COPD | All ages | 0.3% | 1.9% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 50.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.9% | 74.9% |
Lancelot Medical Centre, 17-19, Lancelot Road, Wembley, HA0 2AL. Phone: 020 8903 0609. Website: www.lancelotmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Premier Medical Centre | 0.6 km | 75% |
| The Sunflower Medical Centre | 0.6 km | 81% |
| Pearl Medical Practice | 0.6 km | 85% |
| Dr Satnam Sodhi | 0.6 km | 88% |
| The Wembley Practice | 0.6 km | 74% |
- Alperton Medical Centre (76% overall experience good)
- Hazeldene Medical Centre (49% overall experience good)
- Premier Medical Centre (75% overall experience good)
- Stanley Corner Medical Centre (76% overall experience good)
- Sudbury and Alperton Medical Centre (55% overall experience good)
- The Wembley Practice (74% overall experience good)
How do patients rate Lancelot Medical Centre?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Lancelot Medical Centre as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at Lancelot Medical Centre?
8,900 patients were registered in September 2026, down 1.2% on a year earlier.
What is Lancelot Medical Centre's CQC rating?
Good overall, published in January 2024.
How many GPs does Lancelot Medical Centre have?
2.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,551 patients per GP against 2,171 across England.
Are appointments at Lancelot Medical Centre face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lancelot Medical Centre's phone number?
020 8903 0609.