Avonside Health Centre, Warwick: patient reviews and CQC rating
Avonside Health Centre is a GP practice in Warwick with 10,367 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 7.0 full-time-equivalent qualified GPs, or 1,491 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Avonside Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 74%, above the England figure of 58%. Its weakest is the share who said they were treated with care and concern: 80%, against 86% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 5th of the 7 practices in Warwick with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (82%). 118 patients answered the survey (response rate 31%).
| Survey question | Avonside Health Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 83% | 81% | 77% |
| Easy to contact by phone | 71% | 64% | 57% |
| Easy to contact via the website | 74% | 62% | 58% |
| Easy to contact via the NHS App | 50% | 60% | 54% |
| Reception team helpful | 90% | 88% | 85% |
| Last contact good | 78% | 77% | 73% |
| Wait for appointment about right | 77% | 78% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 288 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Avonside Health Centre is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,367 patients were registered at Avonside Health Centre in September 2026, down 0.9% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 7.0 full-time-equivalent qualified GPs, there are 1,491 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 3.0 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.5 | 8.2 |
| August 2024 | 6.6 | 8.7 |
| August 2025 | 7.0 | 9.7 |
| August 2026 | 7.0 | 11.6 |
From June 2026 to August 2026 the practice recorded 5,600 appointments a month, or 540 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 64% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Avonside Health Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 540 | 486 | 510 |
| Face to face | 40% | 54% | 63% |
| Same day as booked | 64% | 54% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.5% against 1.2%), palliative or supportive care needs (1.9% against 0.6%) and a learning disability (1.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 12.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.6 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.6% | 14.3% |
| High blood pressure | All ages | 15.1% | 15.2% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Osteoporosis | 50+ yrs | 4.5% | 1.2% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Palliative care | All ages | 1.9% | 0.6% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.2% | 74.9% |
Avonside Health Centre, Portobello Way, Warwick, CV34 5GJ. Phone: 01926 492311.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Priory Medical Centre | 1.7 km | 76% |
| Sherbourne Medical Centre | 2.0 km | 82% |
| Clarendon Lodge | 2.1 km | 88% |
| Waterside Medical Centre | 2.2 km | 89% |
| Spa Medical Centre | 2.5 km | 75% |
- Abbey Medical Centre (82% overall experience good)
- Chase Meadow Health Centre (91% overall experience good)
- Priory Medical Centre (76% overall experience good)
- The Castle Medical Centre (81% overall experience good)
How do patients rate Avonside Health Centre?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Avonside Health Centre as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Avonside Health Centre?
10,367 patients were registered in September 2026, down 0.9% on a year earlier.
What is Avonside Health Centre's CQC rating?
Good overall, published in October 2017.
How many GPs does Avonside Health Centre have?
7.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,491 patients per GP against 2,171 across England.
Are appointments at Avonside Health Centre face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Avonside Health Centre's phone number?
01926 492311.