Sherbourne Medical Centre, Leamington Spa: patient reviews and CQC rating
Sherbourne Medical Centre is a GP practice in Leamington Spa with 9,972 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 5.0 full-time-equivalent qualified GPs, or 1,989 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sherbourne Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 84%, against 86% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 8 practices in Leamington Spa with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (82%). 116 patients answered the survey (response rate 27%).
| Survey question | Sherbourne Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 82% | 81% | 77% |
| Easy to contact by phone | 75% | 64% | 57% |
| Easy to contact via the website | 62% | 62% | 58% |
| Easy to contact via the NHS App | 69% | 60% | 54% |
| Reception team helpful | 89% | 88% | 85% |
| Last contact good | 82% | 77% | 73% |
| Wait for appointment about right | 85% | 78% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 254 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sherbourne Medical Centre is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,972 patients were registered at Sherbourne Medical Centre in September 2026, down 6.0% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 1,989 patients per GP, close to the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.4 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 9.6 |
| August 2024 | 4.4 | 7.3 |
| August 2025 | 5.0 | 9.6 |
| August 2026 | 5.0 | 11.4 |
From June 2026 to August 2026 the practice recorded 4,890 appointments a month, or 490 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 52% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Sherbourne Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 490 | 486 | 510 |
| Face to face | 40% | 54% | 63% |
| Same day as booked | 52% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%). It has a lower share for diabetes (5.3% against 7.9%) and coronary heart disease (2.3% against 3.0%). The practice's patients live in areas with an average deprivation score of 11.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.9% | 14.3% |
| High blood pressure | All ages | 14.2% | 15.2% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Diabetes | 17+ yrs | 5.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Sherbourne Medical Centre, 40 Oxford Street, Leamington Spa, CV32 4RA. Phone: 01926 333500. Website: www.sherbournemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clarendon Lodge | 0.1 km | 88% |
| Spa Medical Centre | 1.1 km | 75% |
| Waterside Medical Centre | 1.1 km | 89% |
| Lillington Health Hub | 1.5 km | 94% |
| Avonside Health Centre | 2.0 km | 83% |
- Clarendon Lodge (88% overall experience good)
- Croft Medical Centre (73% overall experience good)
- Lillington Health Hub (94% overall experience good)
- Spa Medical Centre (75% overall experience good)
- Warwick Gates Family Health Centre (73% overall experience good)
- Waterside Medical Centre (89% overall experience good)
- Whitnash Medical Centre (74% overall experience good)
How do patients rate Sherbourne Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Sherbourne Medical Centre as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at Sherbourne Medical Centre?
9,972 patients were registered in September 2026, down 6.0% on a year earlier.
What is Sherbourne Medical Centre's CQC rating?
Good overall, published in December 2016.
How many GPs does Sherbourne Medical Centre have?
5.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,989 patients per GP against 2,171 across England.
Are appointments at Sherbourne Medical Centre face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sherbourne Medical Centre's phone number?
01926 333500.