Clarendon Lodge, Leamington Spa: patient reviews and CQC rating
Clarendon Lodge is a GP practice in Leamington Spa with 13,972 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 6.8 full-time-equivalent qualified GPs, or 2,049 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Clarendon Lodge
Its best result against England is the share who said the wait for their last appointment was about right: 89%, above the England figure of 69%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 90%, against 87% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 3rd of the 8 practices in Leamington Spa with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (74%). 105 patients answered the survey (response rate 28%).
| Survey question | Clarendon Lodge | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 88% | 81% | 77% |
| Easy to contact by phone | 62% | 64% | 57% |
| Easy to contact via the website | 72% | 62% | 58% |
| Easy to contact via the NHS App | 61% | 60% | 54% |
| Reception team helpful | 88% | 88% | 85% |
| Last contact good | 79% | 77% | 73% |
| Wait for appointment about right | 89% | 78% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for Clarendon Lodge is Good, published in April 2017. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
13,972 patients were registered at Clarendon Lodge in September 2026, down 4.5% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 2,049 patients per GP, close to the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 3.0 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 11.4 |
| August 2024 | 5.9 | 8.9 |
| August 2025 | 6.2 | 11.8 |
| August 2026 | 6.8 | 10.2 |
From June 2026 to August 2026 the practice recorded 8,383 appointments a month, or 600 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 47% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Clarendon Lodge | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 600 | 486 | 510 |
| Face to face | 42% | 54% | 63% |
| Same day as booked | 47% | 54% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (3.0% against 0.6%), dementia (1.2% against 0.8%) and serious mental illness (1.4% against 1.0%). It has a lower share for COPD (1.1% against 1.9%), a learning disability (0.4% against 0.6%) and diabetes (5.4% against 7.9%). The practice's patients live in areas with an average deprivation score of 9.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.6% | 14.3% |
| High blood pressure | All ages | 12.2% | 15.2% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Diabetes | 17+ yrs | 5.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Palliative care | All ages | 3.0% | 0.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Dementia | All ages | 1.2% | 0.8% |
| COPD | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
Clarendon Lodge, 16 Clarendon Street, Leamington Spa, CV32 5SS. Phone: 01926 331401. Website: www.clmp.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sherbourne Medical Centre | 0.1 km | 82% |
| Spa Medical Centre | 1.1 km | 75% |
| Waterside Medical Centre | 1.2 km | 89% |
| Lillington Health Hub | 1.4 km | 94% |
| Avonside Health Centre | 2.1 km | 83% |
- Croft Medical Centre (73% overall experience good)
- Lillington Health Hub (94% overall experience good)
- Sherbourne Medical Centre (82% overall experience good)
- Spa Medical Centre (75% overall experience good)
- Warwick Gates Family Health Centre (73% overall experience good)
- Waterside Medical Centre (89% overall experience good)
- Whitnash Medical Centre (74% overall experience good)
How do patients rate Clarendon Lodge?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Clarendon Lodge as good, above the England figure of 77%. 62% found it easy to get through by phone.
How many patients are registered at Clarendon Lodge?
13,972 patients were registered in September 2026, down 4.5% on a year earlier.
What is Clarendon Lodge's CQC rating?
Good overall, published in April 2017.
How many GPs does Clarendon Lodge have?
6.8 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,049 patients per GP against 2,171 across England.
Are appointments at Clarendon Lodge face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Clarendon Lodge's phone number?
01926 331401.