Vale of the Red Horse Health Care Centres, Warwick: patient reviews and CQC rating
Vale of the Red Horse Health Care Centres is a GP practice in Warwick with 7,642 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 2.6 full-time-equivalent qualified GPs, or 2,954 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Vale of the Red Horse Health Care Centres
Its best result against England is the share who found it easy to get through to the practice by phone: 87%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 7 practices in Warwick with 50 or more responses. 87% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (86%). 109 patients answered the survey (response rate 31%).
| Survey question | Vale of the Red Horse Health Care Centres | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 95% | 81% | 77% |
| Easy to contact by phone | 87% | 64% | 57% |
| Easy to contact via the website | 66% | 62% | 58% |
| Easy to contact via the NHS App | 67% | 60% | 54% |
| Reception team helpful | 97% | 88% | 85% |
| Last contact good | 95% | 77% | 73% |
| Wait for appointment about right | 95% | 78% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 99% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 131 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Vale of the Red Horse Health Care Centres is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,642 patients were registered at Vale of the Red Horse Health Care Centres in September 2026, up 2.3% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,954 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 2.1 nurses and 5.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 8.7 |
| August 2024 | 2.3 | 6.4 |
| August 2025 | 2.3 | 6.4 |
| August 2026 | 2.6 | 7.1 |
From June 2026 to August 2026 the practice recorded 3,836 appointments a month, or 502 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 32% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Vale of the Red Horse Health Care Centres | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 502 | 486 | 510 |
| Face to face | 76% | 54% | 63% |
| Same day as booked | 32% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.2% against 1.2%), depression (19.0% against 14.3%) and asthma (8.6% against 6.6%). It has a lower share for dementia (0.2% against 0.8%), COPD (1.3% against 1.9%) and diabetes (6.2% against 7.9%). The practice's patients live in areas with an average deprivation score of 14.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 82.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.0% | 14.3% |
| High blood pressure | All ages | 15.4% | 15.2% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Osteoporosis | 50+ yrs | 3.2% | 1.2% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.4% | 74.9% |
Vale of the Red Horse Health Care Centres, Old School, Market Square, Kineton, Warwick, CV35 0LP. Phone: 01926 640471. Website: www.kinetonsurgery.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hastings House Medical Centre | 7.1 km | 89% |
| Fenny Compton Surgery | 8.3 km | 89% |
| Harbury Surgery | 9.5 km | 85% |
| Whitnash Medical Centre | 11.7 km | 74% |
| Warwick Gates Family Health Centre | 12.5 km | 73% |
- Fenny Compton Surgery (89% overall experience good)
- Harbury Surgery (85% overall experience good)
- Southam Surgery (99% overall experience good)
- St Wulfstan Surgery (95% overall experience good)
How do patients rate Vale of the Red Horse Health Care Centres?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Vale of the Red Horse Health Care Centres as good, above the England figure of 77%. 87% found it easy to get through by phone.
How many patients are registered at Vale of the Red Horse Health Care Centres?
7,642 patients were registered in September 2026, up 2.3% on a year earlier.
What is Vale of the Red Horse Health Care Centres's CQC rating?
Good overall, published in April 2017.
How many GPs does Vale of the Red Horse Health Care Centres have?
2.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,954 patients per GP against 2,171 across England.
Are appointments at Vale of the Red Horse Health Care Centres face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Vale of the Red Horse Health Care Centres's phone number?
01926 640471.