Mossley Fields Surgery, Walsall: patient reviews and CQC rating
Mossley Fields Surgery is a GP practice in Walsall with 5,828 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Outstanding overall, in a report published in March 2017. It has 4.2 full-time-equivalent qualified GPs, or 1,388 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mossley Fields Surgery
Its result closest to England is the share who found the reception and administrative team helpful: 85%, against 85% across England. Its weakest is the share who found it easy to contact the practice through its website: 40%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 25th of the 40 practices in Walsall with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (81%). 95 patients answered the survey (response rate 14%).
| Survey question | Mossley Fields Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 76% | 74% | 77% |
| Easy to contact by phone | 54% | 53% | 57% |
| Easy to contact via the website | 40% | 54% | 58% |
| Easy to contact via the NHS App | 53% | 54% | 54% |
| Reception team helpful | 85% | 81% | 85% |
| Last contact good | 68% | 68% | 73% |
| Wait for appointment about right | 63% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 179 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mossley Fields Surgery is Outstanding, published in March 2017. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
5,828 patients were registered at Mossley Fields Surgery in September 2026, almost the same as a year earlier.
13% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,388 patients per GP, fewer than the England figure of 2,171 and Black Country's 2,193. The practice also has 1.8 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 4.2 | 4.2 |
| August 2026 | 4.2 | 4.2 |
From June 2026 to August 2026 the practice recorded 2,896 appointments a month, or 497 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 33% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Mossley Fields Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 497 | 561 | 510 |
| Face to face | 85% | 64% | 63% |
| Same day as booked | 33% | 51% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.1% against 0.6%), palliative or supportive care needs (1.1% against 0.6%) and depression (21.3% against 14.3%). It has a lower share for cancer (3.0% against 3.8%). The practice's patients live in areas with an average deprivation score of 41.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.1 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.3% | 14.3% |
| High blood pressure | All ages | 14.9% | 15.2% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Cancer | All ages | 3.0% | 3.8% |
| COPD | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Palliative care | All ages | 1.1% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.3% | 74.9% |
Mossley Fields Surgery, 3 Fisher Road, Walsall, WS3 2TA. Phone: 01922 477226.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bloxwich Medical Practice | 1.4 km | 91% |
| St Mary's Surgery | 1.4 km | 86% |
| Dr Amanullah Shamsher Khan | 1.4 km | 90% |
| Pinfold Medical | 1.4 km | 72% |
| Dr N Pillai and Dr L Nair | 1.4 km | 80% |
- Birchills Health Centre (89% overall experience good)
- Bloxwich Medical Practice (91% overall experience good)
- Dr Amanullah Shamsher Khan (90% overall experience good)
- Dr N Pillai and Dr L Nair (80% overall experience good)
- Dr's P L & S Kaul and Dr G K Gill (79% overall experience good)
- Harden Blakenall Medical Centre (71% overall experience good)
- Lower Farm Health Centre (74% overall experience good)
- Pinfold Medical (72% overall experience good)
- St Mary's Surgery (86% overall experience good)
How do patients rate Mossley Fields Surgery?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Mossley Fields Surgery as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Mossley Fields Surgery?
5,828 patients were registered in September 2026, up 0.1% on a year earlier.
What is Mossley Fields Surgery's CQC rating?
Outstanding overall, published in March 2017.
How many GPs does Mossley Fields Surgery have?
4.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,388 patients per GP against 2,171 across England.
Are appointments at Mossley Fields Surgery face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mossley Fields Surgery's phone number?
01922 477226.