St Mary's Surgery, Walsall: patient reviews and CQC rating
St Mary's Surgery is a GP practice in Walsall with 3,490 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 1.6 full-time-equivalent qualified GPs, or 2,218 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Mary's Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice through its website: 58%, against 58% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 13th of the 40 practices in Walsall with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (87%). 92 patients answered the survey (response rate 19%).
| Survey question | St Mary's Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 86% | 74% | 77% |
| Easy to contact by phone | 82% | 53% | 57% |
| Easy to contact via the website | 58% | 54% | 58% |
| Easy to contact via the NHS App | 68% | 54% | 54% |
| Reception team helpful | 90% | 81% | 85% |
| Last contact good | 83% | 68% | 73% |
| Wait for appointment about right | 85% | 65% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
CQC's overall rating for St Mary's Surgery is Good, published in May 2018. All 5 key questions are rated Good. It held the same rating in the report before (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,490 patients were registered at St Mary's Surgery in September 2026, almost the same as a year earlier.
16% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 2,218 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 0.7 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 1,814 appointments a month, or 520 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 55% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | St Mary's Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 520 | 561 | 510 |
| Face to face | 54% | 64% | 63% |
| Same day as booked | 55% | 51% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), heart failure (1.7% against 1.1%) and depression (18.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 42.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.6 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.8% | 14.3% |
| High blood pressure | All ages | 16.2% | 15.2% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Cancer | All ages | 2.9% | 3.8% |
| COPD | All ages | 2.4% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Heart failure | All ages | 1.7% | 1.1% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Palliative care | All ages | 1.3% | 0.6% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.2% | 74.9% |
St Mary's Surgery, Field Road, Bloxwich, Walsall, WS3 3JP. Phone: 01922 775151. Website: www.gpwalsall.co.uk/stmarys.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bloxwich Medical Practice | 0.0 km | 91% |
| Dr Amanullah Shamsher Khan | 0.0 km | 90% |
| Pinfold Medical | 0.0 km | 72% |
| Dr N Pillai and Dr L Nair | 0.0 km | 80% |
| Harden Blakenall Medical Centre | 1.0 km | 71% |
- Birchills Health Centre (89% overall experience good)
- Bloxwich Medical Practice (91% overall experience good)
- Dr Amanullah Shamsher Khan (90% overall experience good)
- Dr N Pillai and Dr L Nair (80% overall experience good)
- Dr's P L & S Kaul and Dr G K Gill (79% overall experience good)
- Harden Blakenall Medical Centre (71% overall experience good)
- Lower Farm Health Centre (74% overall experience good)
- Mossley Fields Surgery (76% overall experience good)
- Pinfold Medical (72% overall experience good)
How do patients rate St Mary's Surgery?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of St Mary's Surgery as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at St Mary's Surgery?
3,490 patients were registered in September 2026, down 0.5% on a year earlier.
What is St Mary's Surgery's CQC rating?
Good overall, published in May 2018.
How many GPs does St Mary's Surgery have?
1.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,218 patients per GP against 2,171 across England.
Are appointments at St Mary's Surgery face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Mary's Surgery's phone number?
01922 775151.