Dr's P L & S Kaul and Dr G K Gill, Walsall: patient reviews and CQC rating
Dr's P L & S Kaul and Dr G K Gill is a GP practice in Walsall with 4,009 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 0.1 full-time-equivalent qualified GPs, or 30,068 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr's P L & S Kaul and Dr G K Gill
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 81%, against 86% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 23rd of the 40 practices in Walsall with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (90%). 100 patients answered the survey (response rate 16%).
| Survey question | Dr's P L & S Kaul and Dr G K Gill | Black Country | England |
|---|---|---|---|
| Overall experience good | 79% | 74% | 77% |
| Easy to contact by phone | 79% | 53% | 57% |
| Easy to contact via the website | 60% | 54% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 91% | 81% | 85% |
| Last contact good | 84% | 68% | 73% |
| Wait for appointment about right | 75% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 99% of 108 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr's P L & S Kaul and Dr G K Gill is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,009 patients were registered at Dr's P L & S Kaul and Dr G K Gill in September 2026, up 1.2% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 0.1 full-time-equivalent qualified GPs, there are 30,068 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 2.5 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
From June 2026 to August 2026 the practice recorded 2,017 appointments a month, or 503 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 39% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dr's P L & S Kaul and Dr G K Gill | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 503 | 561 | 510 |
| Face to face | 88% | 64% | 63% |
| Same day as booked | 39% | 51% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%), COPD (3.0% against 1.9%) and diabetes (11.2% against 7.9%). It has a lower share for atrial fibrillation (1.2% against 2.2%) and cancer (2.7% against 3.8%). The practice's patients live in areas with an average deprivation score of 47.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.6 years for women and 74.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.9% | 14.3% |
| High blood pressure | All ages | 12.8% | 15.2% |
| Diabetes | 17+ yrs | 11.2% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| COPD | All ages | 3.0% | 1.9% |
| Cancer | All ages | 2.7% | 3.8% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| Palliative care | All ages | 1.5% | 0.6% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.5% | 74.9% |
Dr's P L & S Kaul and Dr G K Gill, Harden Road, Bloxwich, Walsall, WS3 1ET. Phone: 01922 475015. Website: www.gpwalsall.co.uk/kaulgill/home.aspx.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Harden Blakenall Medical Centre | 0.7 km | 71% |
| Bloxwich Medical Practice | 1.1 km | 91% |
| St Mary's Surgery | 1.1 km | 86% |
| Dr Amanullah Shamsher Khan | 1.1 km | 90% |
| Pinfold Medical | 1.1 km | 72% |
- Birchills Health Centre (89% overall experience good)
- Bloxwich Medical Practice (91% overall experience good)
- Dr Amanullah Shamsher Khan (90% overall experience good)
- Dr N Pillai and Dr L Nair (80% overall experience good)
- Harden Blakenall Medical Centre (71% overall experience good)
- Lower Farm Health Centre (74% overall experience good)
- Mossley Fields Surgery (76% overall experience good)
- Pinfold Medical (72% overall experience good)
- St Mary's Surgery (86% overall experience good)
How do patients rate Dr's P L & S Kaul and Dr G K Gill?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Dr's P L & S Kaul and Dr G K Gill as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at Dr's P L & S Kaul and Dr G K Gill?
4,009 patients were registered in September 2026, up 1.2% on a year earlier.
What is Dr's P L & S Kaul and Dr G K Gill's CQC rating?
Good overall, published in November 2017.
How many GPs does Dr's P L & S Kaul and Dr G K Gill have?
0.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 30,068 patients per GP against 2,171 across England.
Are appointments at Dr's P L & S Kaul and Dr G K Gill face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr's P L & S Kaul and Dr G K Gill's phone number?
01922 475015.