Umbrella Medical: GP practices, ratings and patient survey
Umbrella Medical is registered with the Care Quality Commission as the provider of 4 GP practices, with 38,492 registered patients between them (September 2026). Their CQC ratings: 2 Outstanding and 2 Good. Across the 4 practices in Umbrella Medical with survey results, the share of patients describing their overall experience as good ranges from 71% at Umbrella Medical at Broadway Medical Centre to 80% at Holland Park Surgery, with a median of 76% (England: 77%).
Table of Contents
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Holland Park Surgery | 4,677 | 80% | 66% | Outstanding | 1,326 |
| Mossley Fields Surgery | 5,828 | 76% | 54% | Outstanding | 1,388 |
| Umbrella Medical at Hatherton Medical Centre | 21,675 | 76% | 58% | Good | 1,615 |
| Umbrella Medical at Broadway Medical Centre | 6,312 | 71% | 51% | Good | 2,705 |
There are 1,639 registered patients per full-time-equivalent qualified GP in Umbrella Medical's practices, fewer than England's 2,171. Practices recorded 538 appointments a month per 1,000 patients (England: 510), 83% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Umbrella Medical's practices | England |
|---|---|---|
| Patients per qualified GP | 1,639 | 2,171 |
| Appointments per 1,000 patients a month | 538 | 510 |
| Face-to-face appointments | 83% | 63% |
| Same day as booked | 37% | 45% |
| Did not attend | 5% | 4% |
| Patients aged 65 or over | 17% | 19% |
- Cape Hill Medical Centre (2 practices)
- Chilvers & McCrea Limited (7 practices)
- Dr Hammad Lodhi (2 practices)
- Dr Libberton, Ram & Gulati (2 practices)
- Dr's P L & S Kaul and Dr G K Gill (2 practices)
- Health and Beyond Limited (2 practices)
- Modality Partnership (24 practices)
- Oldbury Health Centre (2 practices)
- Our Health Partnership (29 practices)
- Sandwell and West Birmingham Hospitals NHS Trust (3 practices)
- The Dudley Group NHS Foundation Trust (2 practices)
- The Royal Wolverhampton NHS Trust (2 practices)
Which GP practices does Umbrella Medical run?
Holland Park Surgery (Walsall), Mossley Fields Surgery (Walsall), Umbrella Medical at Broadway Medical Centre (Walsall) and Umbrella Medical at Hatherton Medical Centre (Walsall).
How many patients are registered with Umbrella Medical's practices?
38,492 across 4 practices in September 2026.
What are Umbrella Medical's CQC ratings?
2 practices rated Outstanding and 2 practices rated Good.
How many patients per GP do Umbrella Medical's practices have?
1,639 per full-time-equivalent qualified GP, against 2,171 across England.
How do patients rate Umbrella Medical's practices?
Holland Park Surgery 80%, Mossley Fields Surgery 76%, Umbrella Medical at Hatherton Medical Centre 76% and Umbrella Medical at Broadway Medical Centre 71% of patients described their overall experience as good (England: 77%).