Cape Hill Medical Centre: GP practices, ratings and patient survey

Cape Hill Medical Centre is registered with the Care Quality Commission as the provider of 2 GP practices, with 12,587 registered patients between them (September 2026). Their CQC ratings: 1 Outstanding. Across the 2 practices in Cape Hill Medical Centre with survey results, the share of patients describing their overall experience as good ranges from 65% at Cape Hill Medical Centre to 83% at Birmingham Health Exchange Homeless Service, with a median of 74% (England: 77%).

Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.

PracticeRegistered patientsOverall experience goodEasy to contact by phoneCQC ratingPatients per GP
Birmingham Health Exchange Homeless Service1,02583%82%––
Cape Hill Medical Centre11,56265%33%Outstanding1,213

There are 1,213 registered patients per full-time-equivalent qualified GP in Cape Hill Medical Centre's practices, fewer than England's 2,171. Practices recorded 873 appointments a month per 1,000 patients (England: 510), 47% of them face to face. 62% of appointments took place on the day they were booked (England: 45%).

9% of registered patients are aged 65 or over (England: 19%). Lists shrank by 5.5% over the year (England: shrank 1.1%).

MeasureCape Hill Medical Centre's practicesEngland
Patients per qualified GP1,2132,171
Appointments per 1,000 patients a month873510
Face-to-face appointments47%63%
Same day as booked62%45%
Did not attend9%4%
Patients aged 65 or over9%19%

Which GP practices does Cape Hill Medical Centre run?

Birmingham Health Exchange Homeless Service (Birmingham) and Cape Hill Medical Centre (Smethwick).

How many patients are registered with Cape Hill Medical Centre's practices?

12,587 across 2 practices in September 2026.

What are Cape Hill Medical Centre's CQC ratings?

1 practice rated Outstanding.

How many patients per GP do Cape Hill Medical Centre's practices have?

1,213 per full-time-equivalent qualified GP, against 2,171 across England.

How do patients rate Cape Hill Medical Centre's practices?

Birmingham Health Exchange Homeless Service 83% and Cape Hill Medical Centre 65% of patients described their overall experience as good (England: 77%).

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<a href="https://localgps.co.uk/provider/cape-hill-medical-centre">https://localgps.co.uk/provider/cape-hill-medical-centre</a>