Little London Surgery, Walsall: patient reviews and CQC rating
Little London Surgery is a GP practice in Walsall with 9,345 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 3.4 full-time-equivalent qualified GPs, or 2,748 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Little London Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 71%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 60%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 24th of the 40 practices in Walsall with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (78%). 91 patients answered the survey (response rate 13%).
| Survey question | Little London Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 52% | 53% | 57% |
| Easy to contact via the website | 71% | 54% | 58% |
| Easy to contact via the NHS App | 66% | 54% | 54% |
| Reception team helpful | 82% | 81% | 85% |
| Last contact good | 68% | 68% | 73% |
| Wait for appointment about right | 60% | 65% | 69% |
| Listened to well | 91% | 85% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 172 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Little London Surgery is Good, published in October 2016. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,345 patients were registered at Little London Surgery in September 2026, down 2.7% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,748 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 3.1 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 8.3 |
| August 2024 | 3.4 | 6.2 |
| August 2025 | 4.0 | 7.5 |
| August 2026 | 3.4 | 5.3 |
From June 2026 to August 2026 the practice recorded 6,390 appointments a month, or 684 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 53% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Little London Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 684 | 561 | 510 |
| Face to face | 92% | 64% | 63% |
| Same day as booked | 53% | 51% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%) and diabetes (11.6% against 7.9%). It has a lower share for cancer (2.4% against 3.8%) and atrial fibrillation (1.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 42.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.2% | 15.2% |
| Depression | 18+ yrs | 11.7% | 14.3% |
| Diabetes | 17+ yrs | 11.6% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Cancer | All ages | 2.4% | 3.8% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.4% | 74.9% |
Little London Surgery, Little London, Caldmore, Walsall, WS1 3EP. Phone: 01922 628280. Website: www.littlelondonsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brace Street Health Centre | 0.4 km | 69% |
| Brace Street Health Centre | 0.4 km | 91% |
| Dr Mahbub's Surgery | 0.4 km | 71% |
| Palfrey Health Centre | 0.8 km | 71% |
| Ambar Medical Centre | 0.8 km | 64% |
- Ambar Medical Centre (64% overall experience good)
- Brace Street Health Centre (69% overall experience good)
- Brace Street Health Centre (91% overall experience good)
- Dr Gian Singh (88% overall experience good)
- Dr Mahbub's Surgery (71% overall experience good)
- Forrester Street Medical Centre (69% overall experience good)
- Pleck Health Centre (72% overall experience good)
- Saddlers Health Centre (80% overall experience good)
How do patients rate Little London Surgery?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Little London Surgery as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Little London Surgery?
9,345 patients were registered in September 2026, down 2.7% on a year earlier.
What is Little London Surgery's CQC rating?
Good overall, published in October 2016.
How many GPs does Little London Surgery have?
3.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,748 patients per GP against 2,171 across England.
Are appointments at Little London Surgery face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Little London Surgery's phone number?
01922 628280.