Brace Street Health Centre (practice M91014), Walsall: patient reviews and CQC rating
Brace Street Health Centre is a GP practice in Walsall with 2,945 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2023. It has 2.3 full-time-equivalent qualified GPs, or 1,276 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brace Street Health Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 59%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 46%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 36th of the 40 practices in Walsall with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (62%). 99 patients answered the survey (response rate 12%).
| Survey question | Brace Street Health Centre | Black Country | England |
|---|---|---|---|
| Overall experience good | 69% | 74% | 77% |
| Easy to contact by phone | 58% | 53% | 57% |
| Easy to contact via the website | 60% | 54% | 58% |
| Easy to contact via the NHS App | 59% | 54% | 54% |
| Reception team helpful | 75% | 81% | 85% |
| Last contact good | 66% | 68% | 73% |
| Wait for appointment about right | 46% | 65% | 69% |
| Listened to well | 81% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 29% of 14 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Brace Street Health Centre is Good, published in August 2023. One key question is rated differently: Safe Requires Improvement. Its previous overall rating was Requires Improvement (July 2022).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,945 patients were registered at Brace Street Health Centre in September 2026, down 6.7% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 1,276 patients per GP, fewer than the England figure of 2,171 and Black Country's 2,193. The practice also has 0.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 1,278 appointments a month, or 434 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 22% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Brace Street Health Centre | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 434 | 561 | 510 |
| Face to face | 66% | 64% | 63% |
| Same day as booked | 22% | 51% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 10% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (8.3% against 0.6%) and diabetes (12.3% against 7.9%). It has a lower share for cancer (2.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 44.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.9 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% |
| Depression | 18+ yrs | 13.1% | 14.3% |
| Diabetes | 17+ yrs | 12.3% | 7.9% |
| Palliative care | All ages | 8.3% | 0.6% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Cancer | All ages | 2.1% | 3.8% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 51.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.4% | 74.9% |
Brace Street Health Centre, 63 Brace Street, Walsall, WS1 3PS. Phone: 01922 624605. Website: www.bracestreethealthcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brace Street Health Centre | 0.0 km | 91% |
| Dr Mahbub's Surgery | 0.0 km | 71% |
| Little London Surgery | 0.4 km | 77% |
| Palfrey Health Centre | 0.6 km | 71% |
| Ambar Medical Centre | 0.6 km | 64% |
- Ambar Medical Centre (64% overall experience good)
- Brace Street Health Centre (91% overall experience good)
- Dr Gian Singh (88% overall experience good)
- Dr Mahbub's Surgery (71% overall experience good)
- Forrester Street Medical Centre (69% overall experience good)
- Little London Surgery (77% overall experience good)
- Pleck Health Centre (72% overall experience good)
- Saddlers Health Centre (80% overall experience good)
How do patients rate Brace Street Health Centre?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Brace Street Health Centre as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Brace Street Health Centre?
2,945 patients were registered in September 2026, down 6.7% on a year earlier.
What is Brace Street Health Centre's CQC rating?
Good overall, published in August 2023.
How many GPs does Brace Street Health Centre have?
2.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,276 patients per GP against 2,171 across England.
Are appointments at Brace Street Health Centre face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brace Street Health Centre's phone number?
01922 624605.