Dr Mahbub's Surgery, Walsall: patient reviews and CQC rating
Dr Mahbub's Surgery is a GP practice in Walsall with 3,461 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). It has 1.0 full-time-equivalent qualified GPs, or 3,461 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Mahbub's Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 70%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 51%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 33rd of the 40 practices in Walsall with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (57%). 88 patients answered the survey (response rate 11%).
| Survey question | Dr Mahbub's Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 71% | 74% | 77% |
| Easy to contact by phone | 56% | 53% | 57% |
| Easy to contact via the website | 67% | 54% | 58% |
| Easy to contact via the NHS App | 70% | 54% | 54% |
| Reception team helpful | 77% | 81% | 85% |
| Last contact good | 70% | 68% | 73% |
| Wait for appointment about right | 51% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 11 responses rated the practice good or very good (England: 92%).
3,461 patients were registered at Dr Mahbub's Surgery in September 2026, almost the same as a year earlier.
7% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 3,461 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 1.5 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 1.2 |
| August 2024 | 0.7 | 0.7 |
| August 2025 | 0.5 | 0.5 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 1,501 appointments a month, or 434 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 41% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr Mahbub's Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 434 | 561 | 510 |
| Face to face | 84% | 64% | 63% |
| Same day as booked | 41% | 51% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (17.4% against 7.9%). It has a lower share for dementia (0.1% against 0.8%), atrial fibrillation (0.3% against 2.2%) and cancer (1.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 46.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.8 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 17.4% | 7.9% |
| High blood pressure | All ages | 12.2% | 15.2% |
| Depression | 18+ yrs | 7.9% | 14.3% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Cancer | All ages | 1.5% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Atrial fibrillation | All ages | 0.3% | 2.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 51.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.4% | 74.9% |
Dr Mahbub's Surgery, Brace Street Health Centre, 63 Brace Street, Walsall, WS1 3PS. Phone: 01922 631630.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brace Street Health Centre | 0.0 km | 69% |
| Brace Street Health Centre | 0.0 km | 91% |
| Little London Surgery | 0.4 km | 77% |
| Palfrey Health Centre | 0.6 km | 71% |
| Ambar Medical Centre | 0.6 km | 64% |
- Ambar Medical Centre (64% overall experience good)
- Brace Street Health Centre (69% overall experience good)
- Brace Street Health Centre (91% overall experience good)
- Dr Gian Singh (88% overall experience good)
- Forrester Street Medical Centre (69% overall experience good)
- Little London Surgery (77% overall experience good)
- Pleck Health Centre (72% overall experience good)
- Saddlers Health Centre (80% overall experience good)
How do patients rate Dr Mahbub's Surgery?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Dr Mahbub's Surgery as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Dr Mahbub's Surgery?
3,461 patients were registered in September 2026, up 0.0% on a year earlier.
How many GPs does Dr Mahbub's Surgery have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 3,461 patients per GP against 2,171 across England.
Are appointments at Dr Mahbub's Surgery face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Mahbub's Surgery's phone number?
01922 631630.