GP surgeries in Thetford: ratings and patient reviews
There are 6 GP practices in Thetford, with 53,370 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Shipdham Surgery (93%, England 77%). Across the town there are 2,480 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Thetford with survey results, the share of patients describing their overall experience as good ranges from 63% at Watton Medical Practice to 93% at Shipdham Surgery, with a median of 76% (England: 77%). 2 are above England and 2 below by more than the survey's margin of error. Shipdham Surgery has the highest share finding it easy to get through by phone (93%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Shipdham Surgery | 4,681 | 93% | 93% | Good | 1,755 |
| Feltwell Surgery | 5,581 | 89% | 71% | Good | 2,616 |
| School Lane PMS Practice | 7,678 | 80% | 54% | – | 2,928 |
| School Lane Surgery | 9,591 | 72% | 47% | Good | 1,829 |
| Grove Surgery | 11,985 | 66% | 48% | Good | 2,397 |
| Watton Medical Practice | 13,854 | 63% | 40% | Good | 3,595 |
There are 2,480 registered patients per full-time-equivalent qualified GP in Thetford, more than England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 573 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.2% over the year (England: shrank 1.1%).
| Measure | Thetford | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 2,480 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 573 | 578 | 510 |
| Face-to-face appointments | 67% | 70% | 63% |
| Same day as booked | 45% | 42% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 22% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Thetford is learning disability (0.8% against 0.6%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | Thetford (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% | 9,768 |
| Depression | 18+ yrs | 14.8% | 14.3% | 6,489 |
| Diabetes | 17+ yrs | 8.9% | 7.9% | 3,976 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 3,603 |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% | 2,478 |
| Cancer | All ages | 4.0% | 3.8% | 2,190 |
| Coronary heart disease | All ages | 3.4% | 3.0% | 1,868 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,511 |
| COPD | All ages | 2.4% | 1.9% | 1,319 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,123 |
| Heart failure | All ages | 1.4% | 1.1% | 758 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 435 |
| Dementia | All ages | 1.0% | 0.8% | 521 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 388 |
| Serious mental illness | All ages | 0.8% | 1.0% | 438 |
| Learning disability | All ages | 0.8% | 0.6% | 429 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 392 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 83 |
| Palliative care | All ages | 0.4% | 0.6% | 191 |
How many GP practices are there in Thetford?
6, with 53,370 registered patients in September 2026.
Which GP practice in Thetford do patients rate highest?
Shipdham Surgery: 93% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Thetford?
2,480 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Thetford are face to face?
67% of appointments at the town's practices were face to face, against 63% across England.