GP surgeries in Dereham: ratings and patient reviews
There are 4 GP practices in Dereham, with 42,400 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Theatre Royal Surgery (86%, England 77%). Across the town there are 2,135 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Dereham with survey results, the share of patients describing their overall experience as good ranges from 52% at Orchard Surgery to 86% at Theatre Royal Surgery, with a median of 74% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Theatre Royal Surgery has the highest share finding it easy to get through by phone (65%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Theatre Royal Surgery | 11,239 | 86% | 65% | Good | 2,829 |
| Mattishall & Lenwade Surgeries | 8,579 | 75% | 36% | Good | 1,677 |
| Elmham Surgery | 9,941 | 72% | 36% | Good | 1,842 |
| Orchard Surgery | 12,641 | 52% | 18% | Good | 2,353 |
There are 2,135 registered patients per full-time-equivalent qualified GP in Dereham, close to England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 558 appointments a month per 1,000 patients (England: 510), 70% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
28% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Dereham | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 2,135 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 558 | 578 | 510 |
| Face-to-face appointments | 70% | 70% | 63% |
| Same day as booked | 39% | 42% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 28% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Dereham is dementia (1.6% against 0.8%), and the furthest below is osteoporosis (0.8% against 1.2%).
| Condition register | Age group | Dereham (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.4% | 15.2% | 8,693 |
| Depression | 18+ yrs | 13.6% | 14.3% | 4,781 |
| Diabetes | 17+ yrs | 9.7% | 7.9% | 3,456 |
| Asthma | 6+ yrs | 8.4% | 6.6% | 3,414 |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% | 2,341 |
| Cancer | All ages | 4.6% | 3.8% | 1,972 |
| Coronary heart disease | All ages | 3.9% | 3.0% | 1,675 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 1,426 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 1,165 |
| COPD | All ages | 2.0% | 1.9% | 873 |
| Dementia | All ages | 1.6% | 0.8% | 684 |
| Heart failure | All ages | 1.2% | 1.1% | 520 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 428 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 310 |
| Learning disability | All ages | 0.8% | 0.6% | 354 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 165 |
| Serious mental illness | All ages | 0.8% | 1.0% | 325 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 254 |
| Palliative care | All ages | 0.6% | 0.6% | 251 |
How many GP practices are there in Dereham?
4, with 42,400 registered patients in September 2026.
Which GP practice in Dereham do patients rate highest?
Theatre Royal Surgery: 86% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Dereham?
2,135 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Dereham are face to face?
70% of appointments at the town's practices were face to face, against 63% across England.