Church Street Practice, Tewkesbury: patient reviews and CQC rating
Church Street Practice is a GP practice in Tewkesbury with 13,127 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 8.0 full-time-equivalent qualified GPs, or 1,635 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Church Street Practice
Its best result against England is the share who found it easy to contact the practice through its website: 86%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 69%, against 69% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 3 practices in Tewkesbury with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (87%). 107 patients answered the survey (response rate 35%).
| Survey question | Church Street Practice | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 92% | 81% | 77% |
| Easy to contact by phone | 69% | 62% | 57% |
| Easy to contact via the website | 86% | 60% | 58% |
| Easy to contact via the NHS App | 67% | 56% | 54% |
| Reception team helpful | 96% | 89% | 85% |
| Last contact good | 87% | 76% | 73% |
| Wait for appointment about right | 69% | 66% | 69% |
| Listened to well | 95% | 90% | 87% |
| Treated with care and concern | 94% | 89% | 86% |
| Confidence and trust in the clinician | 99% | 95% | 93% |
| Needs met | 93% | 93% | 90% |
In the Friends and Family Test for July 2026, 92% of 210 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Church Street Practice is Good, published in June 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,127 patients were registered at Church Street Practice in September 2026, down 0.5% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 8.0 full-time-equivalent qualified GPs, there are 1,635 patients per GP, fewer than the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 5.8 nurses and 6.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.2 | 9.9 |
| August 2024 | 7.4 | 8.2 |
| August 2025 | 8.0 | 8.0 |
| August 2026 | 8.0 | 8.9 |
From June 2026 to August 2026 the practice recorded 9,709 appointments a month, or 740 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 50% took place on the day they were booked and 18% more than 28 days after booking (England: 45% and 5%).
23% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Church Street Practice | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 740 | 574 | 510 |
| Face to face | 60% | 64% | 63% |
| Same day as booked | 50% | 42% | 45% |
| More than 28 days after booking | 18% | 11% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.5% against 0.8%), chronic kidney disease (7.7% against 4.6%) and atrial fibrillation (3.3% against 2.2%). It has a lower share for serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 15.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.6% | 15.2% |
| Depression | 18+ yrs | 11.4% | 14.3% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.7% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Dementia | All ages | 1.5% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.7% | 74.9% |
Church Street Practice, The Devereux Centre, Barton Road, Tewkesbury, GL20 5GJ. Phone: 01684 217333.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mythe Medical Practice | 0.0 km | 86% |
| Bredon Hill Surgery | 5.4 km | 85% |
| Cleevelands Medical Centre | 7.0 km | 73% |
| The Stoke Road Surgery | 7.7 km | 77% |
| Upton Surgery | 8.9 km | 83% |
- Mythe Medical Practice (86% overall experience good)
- Newent Doctors Practice (78% overall experience good)
- Staunton and Corse Surgery (91% overall experience good)
- West Cheltenham Medical (87% overall experience good)
How do patients rate Church Street Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Church Street Practice as good, above the England figure of 77%. 69% found it easy to get through by phone.
How many patients are registered at Church Street Practice?
13,127 patients were registered in September 2026, down 0.5% on a year earlier.
What is Church Street Practice's CQC rating?
Good overall, published in June 2017.
How many GPs does Church Street Practice have?
8.0 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,635 patients per GP against 2,171 across England.
Are appointments at Church Street Practice face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Church Street Practice's phone number?
01684 217333.