Newent Doctors Practice, Newent: patient reviews and CQC rating
Newent Doctors Practice is a GP practice in Newent with 11,981 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 7.7 full-time-equivalent qualified GPs, or 1,565 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newent Doctors Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 69%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 45%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
69% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (83%). 115 patients answered the survey (response rate 43%).
| Survey question | Newent Doctors Practice | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 78% | 81% | 77% |
| Easy to contact by phone | 69% | 62% | 57% |
| Easy to contact via the website | 53% | 60% | 58% |
| Easy to contact via the NHS App | 61% | 56% | 54% |
| Reception team helpful | 84% | 89% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 45% | 66% | 69% |
| Listened to well | 88% | 90% | 87% |
| Treated with care and concern | 88% | 89% | 86% |
| Confidence and trust in the clinician | 89% | 95% | 93% |
| Needs met | 96% | 93% | 90% |
In the Friends and Family Test for July 2026, 100% of 82 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Newent Doctors Practice is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,981 patients were registered at Newent Doctors Practice in September 2026, almost the same as a year earlier.
29% of its patients are aged 65 or over, against 19% across England. With 7.7 full-time-equivalent qualified GPs, there are 1,565 patients per GP, fewer than the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 2.8 nurses and 3.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.2 | 9.9 |
| August 2024 | 7.2 | 10.1 |
| August 2025 | 6.4 | 7.5 |
| August 2026 | 7.7 | 9.6 |
From June 2026 to August 2026 the practice recorded 7,596 appointments a month, or 634 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 39% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
28% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Newent Doctors Practice | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 634 | 574 | 510 |
| Face to face | 64% | 64% | 63% |
| Same day as booked | 39% | 42% | 45% |
| More than 28 days after booking | 10% | 11% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.3% against 2.2%), dementia (1.2% against 0.8%) and stroke or TIA (2.6% against 1.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%) and depression (9.7% against 14.3%). The practice's patients live in areas with an average deprivation score of 17.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.6 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.6% | 15.2% |
| Depression | 18+ yrs | 9.7% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Dementia | All ages | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.3% | 74.9% |
Newent Doctors Practice, The Holts Health Centre, Watery Lane, Newent, GL18 1BA. Phone: 01531 820689. Website: www.newentdoctors.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Staunton and Corse Surgery | 8.0 km | 91% |
| The Alney Practice | 9.1 km | 73% |
| Mitcheldean Surgery | 9.2 km | 84% |
| Drybrook Surgery | 11.6 km | 94% |
| Ledbury Health Partnership | 11.7 km | 62% |
- Church Street Practice (92% overall experience good)
- Mythe Medical Practice (86% overall experience good)
- Staunton and Corse Surgery (91% overall experience good)
- West Cheltenham Medical (87% overall experience good)
How do patients rate Newent Doctors Practice?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Newent Doctors Practice as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Newent Doctors Practice?
11,981 patients were registered in September 2026, down 0.2% on a year earlier.
What is Newent Doctors Practice's CQC rating?
Good overall, published in April 2016.
How many GPs does Newent Doctors Practice have?
7.7 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,565 patients per GP against 2,171 across England.
Are appointments at Newent Doctors Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newent Doctors Practice's phone number?
01531 820689.