Brunswick Surgery, Surbiton: patient reviews and CQC rating
Brunswick Surgery is a GP practice in Surbiton with 8,996 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in December 2022. It has 4.3 full-time-equivalent qualified GPs, or 2,108 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brunswick Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its result closest to England is the share who found the reception and administrative team helpful: 89%, against 85% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 3rd of the 6 practices in Surbiton with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (89%). 126 patients answered the survey (response rate 30%).
| Survey question | Brunswick Surgery | South West London | England |
|---|---|---|---|
| Overall experience good | 90% | 81% | 77% |
| Easy to contact by phone | 84% | 64% | 57% |
| Easy to contact via the website | 82% | 64% | 58% |
| Easy to contact via the NHS App | 72% | 57% | 54% |
| Reception team helpful | 89% | 87% | 85% |
| Last contact good | 92% | 77% | 73% |
| Wait for appointment about right | 82% | 71% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
CQC's overall rating for Brunswick Surgery is Good, published in December 2022. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,996 patients were registered at Brunswick Surgery in September 2026, down 0.8% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 2,108 patients per GP, close to the England figure of 2,171 and South West London's 2,060. The practice also has 2.3 nurses and 1.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 3.6 |
| August 2024 | 3.6 | 4.3 |
| August 2025 | 3.6 | 4.5 |
| August 2026 | 4.3 | 4.9 |
From June 2026 to August 2026 the practice recorded 3,985 appointments a month, or 443 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 46% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Brunswick Surgery | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 443 | 434 | 510 |
| Face to face | 57% | 58% | 63% |
| Same day as booked | 46% | 46% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.6% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and coronary heart disease (1.7% against 3.0%). The practice's patients live in areas with an average deprivation score of 9.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.9 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.4% | 14.3% |
| High blood pressure | All ages | 11.6% | 15.2% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Diabetes | 17+ yrs | 5.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| COPD | All ages | 1.4% | 1.9% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
Brunswick Surgery, Surbiton Health Centre, Ewell Road, Surbiton, KT6 6EZ. Phone: 020 8399 0497.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Central Surgery, Surbiton | 0.0 km | 65% |
| Surbiton Health Centre | 0.0 km | 90% |
| Claremont Medical Centre | 0.4 km | 93% |
| Red Lion Road Surgery | 1.2 km | 74% |
| Sunray Surgery | 2.0 km | 82% |
- Central Surgery, Surbiton (65% overall experience good)
- Surbiton Health Centre (90% overall experience good)
How do patients rate Brunswick Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Brunswick Surgery as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Brunswick Surgery?
8,996 patients were registered in September 2026, down 0.8% on a year earlier.
What is Brunswick Surgery's CQC rating?
Good overall, published in December 2022.
How many GPs does Brunswick Surgery have?
4.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,108 patients per GP against 2,171 across England.
Are appointments at Brunswick Surgery face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brunswick Surgery's phone number?
020 8399 0497.