Queens Park Medical Centre, Stockton On Tees: patient reviews and CQC rating
Queens Park Medical Centre is a GP practice in Stockton On Tees with 18,443 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in February 2016. It has 6.3 full-time-equivalent qualified GPs, or 2,946 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Queens Park Medical Centre
Its best result against England is the share who described their overall experience of the practice as good: 86%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 44%, against 58% across England. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 5th of the 14 practices in Stockton On Tees with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (81%). 127 patients answered the survey (response rate 29%).
| Survey question | Queens Park Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 86% | 80% | 77% |
| Easy to contact by phone | 48% | 62% | 57% |
| Easy to contact via the website | 44% | 59% | 58% |
| Easy to contact via the NHS App | 52% | 58% | 54% |
| Reception team helpful | 86% | 88% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 69% | 72% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 662 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Queens Park Medical Centre is Good, published in February 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
18,443 patients were registered at Queens Park Medical Centre in September 2026, down 1.5% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 2,946 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 7.3 nurses and 3.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.0 | 9.1 |
| August 2024 | 7.5 | 10.3 |
| August 2025 | 6.5 | 7.2 |
| August 2026 | 6.3 | 9.5 |
From June 2026 to August 2026 the practice recorded 9,124 appointments a month, or 495 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 34% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Queens Park Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 495 | 550 | 510 |
| Face to face | 73% | 68% | 63% |
| Same day as booked | 34% | 42% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.8% against 1.9%), coronary heart disease (4.6% against 3.0%) and peripheral arterial disease (0.8% against 0.6%). It has a lower share for heart failure (0.8% against 1.1%). The practice's patients live in areas with an average deprivation score of 31.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.9 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.4% | 14.3% |
| High blood pressure | All ages | 19.4% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| Cancer | All ages | 4.4% | 3.8% |
| COPD | All ages | 3.8% | 1.9% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Queens Park Medical Centre, Farrer Street, Stockton On Tees, TS18 2AW. Phone: 01642 679681. Website: www.qpmc.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Tennant Street Medical Practice | 0.1 km | 89% |
| Riverside Medical Practice | 0.1 km | 84% |
| Alma Medical Centre | 0.2 km | 76% |
| The Densham Surgery | 0.9 km | 85% |
| The Dovecot Surgery | 0.9 km | 70% |
- Alma Medical Centre (76% overall experience good)
- Tennant Street Medical Practice (89% overall experience good)
How do patients rate Queens Park Medical Centre?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Queens Park Medical Centre as good, above the England figure of 77%. 48% found it easy to get through by phone.
How many patients are registered at Queens Park Medical Centre?
18,443 patients were registered in September 2026, down 1.5% on a year earlier.
What is Queens Park Medical Centre's CQC rating?
Good overall, published in February 2016.
How many GPs does Queens Park Medical Centre have?
6.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,946 patients per GP against 2,171 across England.
Are appointments at Queens Park Medical Centre face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Queens Park Medical Centre's phone number?
01642 679681.