Peacock Surgery, Stansted Mountfitchet: patient reviews and CQC rating
Peacock Surgery is a GP practice in Stansted Mountfitchet with 21,710 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2018. It has 10.8 full-time-equivalent qualified GPs, or 2,010 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Peacock Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 88%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
83% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (86%). 136 patients answered the survey (response rate 32%).
| Survey question | Peacock Surgery | Essex | England |
|---|---|---|---|
| Overall experience good | 85% | 74% | 77% |
| Easy to contact by phone | 83% | 50% | 57% |
| Easy to contact via the website | 60% | 56% | 58% |
| Easy to contact via the NHS App | 78% | 51% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 88% | 70% | 73% |
| Wait for appointment about right | 91% | 70% | 69% |
| Listened to well | 89% | 84% | 87% |
| Treated with care and concern | 89% | 83% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 1,078 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Peacock Surgery is Good, published in February 2018. One key question is rated differently: Safe Requires Improvement.
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
21,710 patients were registered at Peacock Surgery in September 2026, up 3.7% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 10.8 full-time-equivalent qualified GPs, there are 2,010 patients per GP, close to the England figure of 2,171 and Essex's 2,514. The practice also has 4.9 nurses and 9.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 4.6 |
| August 2024 | 4.6 | 4.6 |
| August 2025 | 4.3 | 5.2 |
| August 2026 | 10.8 | 12.7 |
From June 2026 to August 2026 the practice recorded 9,402 appointments a month, or 433 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 55% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Peacock Surgery | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 433 | 480 | 510 |
| Face to face | 67% | 69% | 63% |
| Same day as booked | 55% | 45% | 45% |
| More than 28 days after booking | 10% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.3% against 1.2%). It has a lower share for a learning disability (0.3% against 0.6%), COPD (1.2% against 1.9%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 9.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 82.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.3% | 14.3% |
| High blood pressure | All ages | 14.1% | 15.2% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Diabetes | 17+ yrs | 5.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| COPD | All ages | 1.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Peacock Surgery, Castle Maltings Centre, Lower Street, Stansted Mountfitchet, CM24 8XG. Phone: 01279 813200. Website: www.thestanstedsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Helix Medical Centre | 4.4 km | 79% |
| Church Street Partnership | 4.5 km | 62% |
| South Street Surgery | 4.8 km | 82% |
| Newport Surgery | 9.0 km | 77% |
| The Eden Surgeries | 9.7 km | 72% |
- Dr Peter Linn (84% overall experience good)
- John Tasker House Surgery (65% overall experience good)
- The Eden Surgeries (72% overall experience good)
How do patients rate Peacock Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Peacock Surgery as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Peacock Surgery?
21,710 patients were registered in September 2026, up 3.7% on a year earlier.
What is Peacock Surgery's CQC rating?
Good overall, published in February 2018.
How many GPs does Peacock Surgery have?
10.8 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 2,010 patients per GP against 2,171 across England.
Are appointments at Peacock Surgery face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Peacock Surgery's phone number?
01279 813200.